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Cherokee Village Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 157 Google reviews · How we rank ›

3.7(157) 57 composite score See reviews on Google ✓ Google-verified
Senior & 55+ LivingAffordable & Income Restricted Housing
Cherokee Village Apartments
Services
Senior & 55+ Living, Affordable & Income Restricted Housing
Reviews
157

What we found

Living conditions have deteriorated sharply under recent management. Reviewers report roach infestations, electrical outages lasting weeks, neighbor noise that disrupts sleep, and slow or no response to complaints. A small group praises specific staff members like Leeandra and Maria for personal warmth, but the broader complex struggles with maintenance failures and lease rule changes mid-tenancy.

Praised for
  • friendly individual staff members
  • peaceful community (when conditions hold)
  • affordable rent
Watch-outs
  • severe pest infestation (cockroaches)
  • unresponsive management to maintenance issues
  • noisy neighbors, poor noise control
  • utilities failures and slow repairs
  • inconsistent lease enforcement
  • uncleaned move-in units
pest-problemsmaintenance-slownoisy-neighborsunresponsive-officeunexpected-fees
Best for: Move-in only if budget is the only factor and you have a lease exit strategy.
Think twice if: Pest problems, slow repairs, and management changes have made this a high-risk choice for anyone needing stable living conditions or predictable lease terms.

What's working here

  • Individual staff members praised for personal care
  • affordable pricing
  • on-site management

Read this before you tour

  • Leeandra and Maria named as exceptional leasing/community staff
  • Sunridge Management Group manages the property
  • Reviewers report month-long kitchen electrical outages
  • Power outages cited for non-payment by management
  • Roach infestations described in kitchen areas and bedrooms
  • Policy change mid-tenancy: car allowance reduced from 2 to 1 per apartment
  • Units delivered uncleaned at move-in

What residents say

Senior & 55+ Living
Affordable, but maintenance and pest issues make it unsuitable for seniors needing reliable utilities or safe, clean conditions.
Affordable & Income Restricted Housing
Low rent attracts residents, but escalating fees, policy changes, and poor upkeep undermine value.

Side by side with nearby options

  • Rated 3.7 against a 4.02 average across the 61 senior & 55+ living businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

Why this score

How We Score
Star rating 16
Review volume 95
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

The numbers behind the score

5
73
4
25
3
24
2
10
1
25

Contact the property

Address
7250 Elam Rd, Dallas, TX 75217
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Questions we get asked

Are individual staff members particularly helpful?
Yes. Reviewers named Leeandra and Maria as exceptionally caring and responsive to tenant needs, though this varies by who handles your case.
What is the biggest complaint?
Roach infestations in multiple units and slow or absent maintenance responses to repair requests, including week-long electrical failures.
Is the lease stable?
No. Reviewers report policy changes mid-tenancy (e.g., car allowance cut from 2 to 1 per unit) and increasing fees without notice.

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Last updated 2026-08-13