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Cityscape Park Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 49 Google reviews · How we rank ›

4.0(49) 61 composite score See reviews on Google ✓ Google-verified
Luxury
Cityscape Park Apartments
Location
Cedar Crest, Dallas
Service
Luxury
Reviews
49
Ranking
#482 in Luxury
Best for
residents who prioritize staff relationships and indoor finishes over soundproofing or budget concerns

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Staff like Jasmine, Melanie, and John earn consistent praise for responsiveness and care, and units stay clean with maintenance handling requests quickly when staffing allows. Recent complaints center on inflated pricing for small, poorly insulated units where neighbor noise and smoke seep through shared air ducts, combined with spotty phone access and one stretched-thin maintenance person struggling to keep up with repair backlogs.

Praised for
  • responsive staff members by name
  • clean units and common areas
  • quick maintenance response
  • welcoming leasing experience
  • good value for amenities
Watch-outs
  • overpriced for quality and size
  • poor sound/odor insulation between units
  • unreliable phone communication
  • maintenance understaffed and overwhelmed
  • security issues (broken gate, car break-ins)
  • cheap construction despite luxury positioning
responsive-managementpoor-communicationclean-groundsmaintenance-slowmaintenance-quickoverpricedmodern-amenitiesfriendly-staffunresponsive-office
Best for: residents who prioritize staff relationships and indoor finishes over soundproofing or budget concerns
Think twice if: you're sensitive to neighbor noise or odors, rely on phone contact, or expect robust maintenance support at this price point

What Reviewers Like

  • individual staff members consistently praised for service
  • apartments maintain cleanliness standards
  • handles maintenance quickly when staffing permits

What to Know Before You Tour

  • Leasing agents Jasmine, Melanie, and Marissa named for efficiency and attentiveness
  • Manager John and Scott noted for immediate issue resolution
  • Maintenance person described as overloaded and stressed, handles both repairs and emergency calls
  • Shared air ducts allow neighbor cooking and smoke to penetrate units
  • One reviewer had black mold take weeks to resolve
  • Elevator outages reported without resident notification
  • Community grills non-functional for over one year
  • Management changes correlate with service decline

What Stands Out

Luxury
marketed as luxury but reviewers report cheap construction, poor insulation, and inflated pricing for the actual quality delivered

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How We Scored It

How We Score
Star rating 30
Review volume 74
Review recency 98
Review sentiment 46
Profile completeness 100
Verification 30

Rating Breakdown

5
34
4
3
3
1
2
2
1
9

Location & Contact

Address
1818 Park Ave, Dallas, TX 75215
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 and 2 bedroom apartmentsFitness centerRooftop lounge with BBQ and firepitPrivate loungeMeeting roomBusiness centerPackage lockersPet-friendly spaces and parks

As published by the business on its own website; not independently verified.

Enquire about Cityscape Park Apartments

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Frequently Asked Questions

Do units here handle phone calls promptly?
No. Recent reviews report difficulty reaching anyone by phone and say you must visit the office in person during business hours.
How quickly does maintenance respond?
When staffing allows, yes-some residents report immediate fixes. However, recent reviews note the single maintenance person is overloaded, and serious issues like mold and water problems have waited weeks.
Are there shared air ducts between units?
Yes. Multiple reviewers describe neighbor cooking smells, smoke, and other odors entering their apartments through shared ducts.

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Last updated 2026-09-16