DFW Multifamily Property Directory
Menu
Start Your Search

Cortland on McKinney

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 139 Google reviews · How we rank ›

4.3(139) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Cortland on McKinney
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
139

What we found

Living here often means spacious units in a prime Uptown location backed by engaged staff. Edward and Morgan earn repeated praise for leasing support, while concierge and maintenance teams handle requests promptly. Yet package delivery is a chronic weak point (misplaced, delayed, damaged items), and recent reports flag visible maintenance gaps: burned-out LED building signage left unfixed, intermittent elevator problems, and reluctance to negotiate renewal terms. Rent spans $2,971 to $3,625 plus pet fees; at that price, service inconsistency and deferred repairs frustrate long-term residents.

Recent shift: Since Cortland's ownership takeover (roughly 1-2 years ago), maintenance responsiveness on visible issues has declined (LED lighting, elevators), package handling remains problematic, and renewal negotiation flexibility has tightened compared to prior management. Staff and leasing excellence (Edward, Morgan) has remained consistent and is now a primary differentiator.

Praised for
  • friendly, attentive leasing staff (Edward, Morgan)
  • spacious, well-designed units with views
  • strong maintenance and concierge service
  • premium location in Uptown Dallas
Watch-outs
  • package receiving disorganized and unreliable
  • maintenance delays on visible issues (LED lighting)
  • inconsistent front-desk professionalism toward prospects
  • limited negotiation on lease renewals
  • elevator and building upkeep issues since ownership change
responsive-managementmaintenance-slowfriendly-staffmodern-amenitiesunexpected-fees
Best for: Professionals and couples seeking luxury finishes, views, and walkable Uptown location.
Think twice if: Package delivery and building maintenance responsiveness are inconsistent; expect less flexibility on rent negotiation than competitors.

What's working here

  • leasing staff known by name for professionalism and follow-through
  • spacious, naturally lit units with quality finishes
  • premier Uptown address near Arts District and entertainment
  • reliable concierge and valet service

Read this before you tour

  • Leasing agents Edward and Morgan named repeatedly for responsiveness
  • concierge staff (Lydia, Sammy, Ernesto) praised for hospitality
  • security manager Chris noted for emergency assistance
  • package receiving system frequently blamed for misplacement, delays, and unopened damaged goods
  • LED facade lighting left broken for months (reported March 2025)
  • elevator maintenance ongoing issues since Cortland ownership
  • management reluctant to negotiate renewal terms with existing residents

What residents say

Luxury High-Rise Apartments
Interior design and location are standout; maintenance and building upkeep inconsistent.
pet-friendly
Bark park and grooming station present; pet fees charged ($500 + $25/month).

Side by side with nearby options

  • Rated 4.3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

Why this score

How We Score
Star rating 50
Review volume 93
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
105
4
11
3
4
2
2
1
17

Contact the property

Address
1900 McKinney Ave, Dallas, TX 75201
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsHigh-rise apartmentsPet-friendly housingBark parkDog grooming stationFloor-to-ceiling windowsHardwood floors
Published prices
1 Bedroom
from $2,971 including fees
2 Bedroom
from $3,625 including fees
Monthly Pet Charge, per pet
$25
Pet Fee, per pet
$500

Credentials claimed:2025 Kingsley Excellence Award, 2026 Kingsley Excellence Award, 2025 Reputation 800 Award, 2026 Reputation 800 Award

As published by the business on its own website; not independently verified.

Enquire about Cortland on McKinney

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Cortland on McKinney. We only share your details with providers relevant to your request.

Questions we get asked

What are the lease prices?
One-bedroom from $2,971 including fees; two-bedroom from $3,625 including fees. Pets incur a $500 fee plus $25 monthly per animal.
Is there valet and concierge service?
Yes. Valet and front-desk concierge are available daily, though some prospects report inconsistent professionalism at initial tours.
What is the package receiving process?
Packages are held in a lobby office. Multiple residents report frequent misplacement, delayed sorting (up to a full day), and damage to unopened items.

Similar apartment complexes nearby

Miro Apartments
78

Miro Apartments

4.3(161)✓ Google-verifiedPublishes prices

Five years of tenants consistently cite Miro's staff as the reason they stay. Patty, Stephanie, Monica, Salvador, and Jose handle service requests the same day and remember residents by name. The building earns praise for cleanliness, working amenities (pool, gym, grills), and walkable access to downtown dining and bars within steps. The one complaint surfaces a serious concern: a staff member's dismissive treatment of a prospective resident. Most residents report feeling safe and valued; one explicitly left feeling disrespected and unwelcome. The property shines operationally, but consistency in courtesy matters when renters are considering a five-year commitment.

Luxury High-Rise Apartments
View profile
Residences at Park District
76

Residences at Park District

4.6(73)✓ Google-verified

Staff and management at this Uptown luxury high-rise earn consistent praise for remembering residents by name and resolving problems promptly. The building itself draws repeat compliments for spotless common areas, sleek finishes, and commanding skyline views; tours and leasing consultations are handled with what reviewers describe as resort-level professionalism. Guests flag the rent as steep and location as hemmed in by the highway and park. A handful report sharp interactions with security or entry staff, though these stand apart from the overwhelming majority experience. Long-term residents express strong loyalty and lease-renewal intent. Detail is limited; we lack specifics on floor plans, amenities, or lease terms.

Luxury High-Rise Apartments
View profile
The Christopher
76

The Christopher

4.2(198)✓ Google-verifiedPublishes prices

Long-term residents consistently praise The Christopher's staff, who remember names and handle maintenance requests within hours. The building stands out for its location above a grocery store with walkable restaurant access, resort-style pool, private resident bar, and a concierge who enhances daily life. Staff members Trinity, Brittany, Ahmad, and Dan earn frequent specific mention. However, elevator breakdowns lasting months without compensation or clear timelines frustrate some residents. Deposit disputes and opaque lease-break penalties have soured departing residents' experiences. Move-in coordination feels exceptionally smooth, with staff sending photos to remote prospects and managing logistics end-to-end. Maintenance teams pressure-wash common areas and replant landscaping regularly. One resident after a year compared this building favorably to other high-rises across Uptown and Victory Park. A second resident flagged unexpectedly high costs tied to lease cancellation and deposit clawback despite hiring cleaners and leaving no damage.

Luxury High-Rise Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13