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Crestwood Place Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 87 Google reviews · How we rank ›

3.5(87) 57 composite score See reviews on Google ✓ Google-verified
Senior & 55+ LivingAffordable HousingLuxuryGarden Style (1-4 stories)
Crestwood Place Apartments
Location
Crestwood, Fort Worth
Services
Senior & 55+ Living, Affordable Housing, Luxury
Reviews
87

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Staff members like Dee Dee and Michele earn consistent praise for kindness and attentiveness, and the Fort Worth location near downtown appeals to some residents. However, the property divides sharply: long-term tenants describe years of declining maintenance, broken amenities paid for but inaccessible (gym, laundry, gate), and management that ignores complaints. ResProp's takeover marked a shift downward, with reduced office hours, delayed repairs (AC took a month), and an impression that the property is being managed passively rather than invested in. New residents report cockroach problems and inconsistent communication.

Recent shift: Since ResProp took over management (after 2020), sentiment has shifted from positive (4-5 star reviews under Portico) to heavily negative among long-term residents. Recent positive reviews focus on individual staff members (Dee Dee, Michele) rather than the property itself, suggesting satisfaction is driven by staff effort rather than management investment.

Praised for
  • kind and responsive individual staff members
  • convenient location near downtown
  • affordable pricing
Watch-outs
  • maintenance delays and unresolved issues
  • poor office hours and unreachable management
  • deteriorating condition and lack of upkeep
  • inconsistent enforcement and staff turnover
responsive-managementmaintenance-slowunresponsive-officeoutdated-units
Think twice if: Long-term residents and families should reconsider: ResProp management has cut office hours sharply, maintenance waits are long, and amenities (gym, laundry, gated access) are frequently offline. Newcomers report pest and water issues.

What Reviewers Like

  • proximity to downtown Fort Worth and River District
  • affordable rent rates
  • individual staff members praised for responsiveness

What to Know Before You Tour

  • ResProp took over from Portico; deterioration began after transition
  • AC repair took nearly a month in summer heat
  • Gate removed instead of repaired
  • Gym locked due to failed access codes and staff unavailability
  • Laundry machines chronically broken; only one functioning in Building 10 at one point
  • Office hours reduced to three partial days per week (Monday available only)
  • Building stock pre-WWII construction; limited ventilation in units

What Stands Out

Senior & 55+ Living
Dee Dee praised for compassionate care with elderly residents, but property condition and access issues may not suit seniors long-term.
Affordable Housing
Rent is low, but residents report it does not reflect declining maintenance, added facility fees, and deteriorating habitability.

Compare with Nearby Apartments

  • Rated 3.5 against a 4.03 average across the 72 senior & 55+ living businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

How We Scored It

How We Score
Star rating 5
Review volume 84
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
43
4
8
3
6
2
7
1
23

Location & Contact

Address
3900 White Settlement Rd, Fort Worth, TX 76107
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-10:00
Tuesday
09:00-10:00
Wednesday
09:00-10:00
Thursday
09:00-10:00
Friday
09:00-10:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsTownhomesResident clubhouse24-hour maintenance servicesBusiness centerFitness centerOutdoor grilling center

Credentials claimed:Equal Housing, ADA accessible, ResProp managed

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

What are the office hours?
Reviewers report the office is open only three partial days per week, with consistent availability on Monday only. Previous management under Portico offered full weekday hours (9 am to 5 pm).
Are there laundry facilities?
Yes, but residents report machines are frequently broken and out of service for extended periods, making them unreliable. Multiple units have had only one working machine available.
How quickly are maintenance issues addressed?
Reviewers report significant delays. One resident waited nearly a month for AC repair during summer; others describe weeks of waiting with no response. Under previous management (Portico), issues were typically addressed within 24 hours.

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Last updated 2026-09-16