What are the office hours?

Hours are severely restricted (reportedly 3 partial days per week, with full availability only on Monday). Posted hours frequently do not match actual availability and calls often go unanswered.

How long does maintenance typically take?

Recent experiences show delays of weeks to months; AC repair took nearly a month in May, laundry issues have persisted for months, and gate repairs have failed after completion.

What happens if I need to break my lease early?

Management reportedly does not negotiate early lease breaks even for long-term residents citing contract terms, though one reviewer was offered no flexibility after 7 years.

Crestwood Place Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 84 Google reviews · How we rank ›

3.5(84) 53 composite score See reviews on Google ✓ Google-verified

Luxury High-Rise ApartmentsSenior & 55+ LivingAffordable & Income Restricted Housing

Services: Luxury High-Rise Apartments, Senior & 55+ Living, Affordable & Income Restricted Housing
Reviews: 84

What we found

Long-term residents report steady decline since ResProp's takeover, citing repeated delays fixing AC, laundry, gates, and water service. Staff turnover remains high; the leasing office operates limited hours with inconsistent answers to maintenance requests. While a few reviewers praise individual staff like DeeDee and Michele for personal kindness, structural problems (broken machines, pest issues, old infrastructure painted over) and facility fee charges go unaddressed. New renters report being denied move-outs and facing unexpected charges at lease end.

Praised for

individual staff compassion and attentiveness
accessible pricing
early reputation under prior management

Watch-outs

chronic maintenance delays and avoidance
management instability and poor responsiveness
neglected infrastructure and cleanliness
unenforced policies and rule inconsistency
restricted office access and communication gaps

maintenance-slowpoor-communicationunresponsive-officeoutdated-unitsmaintenance-slowunexpected-fees

Best for: price-conscious renters willing to tolerate deferred maintenance and limited office availability

Think twice if: you need reliable maintenance response, consistent office access, or a professionally managed newer property

What's working here

below-market rent
staff members go above and beyond when engaged
established complex with long resident tenure

Read this before you tour

AC repair took nearly one month in May
Building 10 laundry: broken coin box made machines free, resulting in external users monopolizing the room; only 1 functioning machine reported
Water shut-off in July during 100+ degree heat with no resident notice
Gym access restricted by faulty locks and office availability
Office hours severely limited (Monday availability noted as inconsistent); posted hours frequently inaccurate
Property owned by Fort Worth Housing Solutions as of 2022 per reviewer research
Multiple 5-star reviews specifically name Michele and DeeDee or Camden as staff members
Previous management (Portico) contrasted favorably for faster response and full business hours

What residents say

Affordable & Income Restricted Housing: below-market base rent but significant hidden facility fees (~$45 monthly) deter value claim
Senior & 55+ Living: uncertain and undisclosed future; reviewer research suggests potential conversion to 55+ without formal notice to current residents

Side by side with nearby options

Rated 3.5 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
Has more Google reviews than 33% of the businesses in this directory.

Why this score

How We Score

Star rating 7

Review volume 84

Review recency 100

Review sentiment 31

Profile completeness 100

Verification 30

The numbers behind the score

Contact the property

Phone: +1817-242-9954
Website: https://www.crestwoodplacefortworth.com/?utm_source=online-business-listings&utm_medium=directories&utm_campaign=
Address: 3900 White Settlement Rd, Fort Worth, TX 76107
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: Closed
Sunday: Closed

As listed on Google.

In their own words

Services listed

One-bedroom apartmentsTwo-bedroom apartmentsTownhomesResident clubhouse24-hour maintenance servicesBusiness centerFitness centerOutdoor grilling center

Credentials claimed:Equal Housing, ADA accessible, ResProp managed

As published by the business on its own website; not independently verified.

Questions we get asked

What are the office hours?: Hours are severely restricted (reportedly 3 partial days per week, with full availability only on Monday). Posted hours frequently do not match actual availability and calls often go unanswered.
How long does maintenance typically take?: Recent experiences show delays of weeks to months; AC repair took nearly a month in May, laundry issues have persisted for months, and gate repairs have failed after completion.
What happens if I need to break my lease early?: Management reportedly does not negotiate early lease breaks even for long-term residents citing contract terms, though one reviewer was offered no flexibility after 7 years.

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Crestwood Place Apartments

What we found

What's working here

Read this before you tour

What residents say

Side by side with nearby options

Why this score

The numbers behind the score

Contact the property

When the office is open

In their own words

Enquire about Crestwood Place Apartments

Questions we get asked

Similar apartment complexes nearby

Monticello Apartments

Monticello Oaks Townhomes Apartments

West 7th Apartments

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