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Monticello Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 138 Google reviews · How we rank ›

4.1(138) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable HousingLuxuryGarden Style (1-4 stories)
Monticello Apartments
Location
Crestwood, Fort Worth
Services
Affordable Housing, Luxury, Garden Style (1-4 stories)
Reviews
138
Ranking
#78 in Affordable Housing
Best for
Residents seeking a quiet community with responsive on-site staff and long-term stability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Linda, the leasing agent, draws consistent praise for making prospects feel welcome and answering questions without rushing through tours. The property itself attracts long-term residents who appreciate the quiet setting, spacious layouts with patios, and responsive maintenance from staff like Mario, who handles requests regardless of time.

Management earns trust for handling issues fairly, though one serious complaint surfaced about a resident causing car damage and management's inability to enforce accountability without camera footage. Residents living here multiple years report feeling safe and describe the community as having a homey atmosphere.

Praised for
  • friendly leasing staff (especially Linda)
  • responsive maintenance (Mario)
  • quiet community with safe neighborhood
  • good value for price
  • quick service calls
Watch-outs
  • resident-on-resident damage without management enforcement
  • lack of security cameras
responsive-managementfriendly-staffquiet-communitysafe-neighborhoodmaintenance-quickgreat-value
Best for: Residents seeking a quiet community with responsive on-site staff and long-term stability.
Think twice if: Concerned about dispute resolution and security camera coverage in parking areas.

What Reviewers Like

  • dedicated leasing staff who take time on tours
  • on-site maintenance responsive at all hours
  • quiet, safe neighborhood feel
  • competitive pricing

What to Know Before You Tour

  • Linda (leasing agent) consistently praised for personalized tours and welcome approach
  • Mario (maintenance technician) handles service calls quickly, including after-hours requests
  • Ellia (property manager) described as kind and fair by long-term residents
  • Service calls addressed quickly
  • Covered parking available; gated community

What Stands Out

Affordable Housing
Reviewers cite good value and competitive pricing for layout and amenities.
pet-friendly
Pet community confirmed on website; no specific pet experience complaints in reviews.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How We Scored It

How We Score
Star rating 37
Review volume 93
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

Rating Breakdown

5
97
4
13
3
0
2
2
1
26

Location & Contact

Address
156 N Bailey Ave, Fort Worth, TX 76107

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
1 and 2 bedroom apartmentsTownhomesPet-friendly communityOn-site managementOn-site maintenanceSwimming poolLaundry facilityCovered parking
Published prices
Pet monthly rent
$20 per pet
Application fee
$40
Admin fee
$0

As published by the business on its own website; not independently verified.

Enquire about Monticello Apartments

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Frequently Asked Questions

What is the pet rent at Monticello?
Pet rent is $20 per month per pet. The application fee is $40 and there is no admin fee.
How quickly do maintenance requests get handled?
Multiple residents report that maintenance calls are addressed quickly. Mario, the on-site maintenance technician, is noted for handling service needs regardless of the hour.
Is there parking available?
Yes, the complex offers covered parking and gated entry. One resident noted management is relaxed about overflow parking in the back of the complex as long as covered spots are reserved for assigned residents.

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Staff members like Dee Dee and Michele earn consistent praise for kindness and attentiveness, and the Fort Worth location near downtown appeals to some residents. However, the property divides sharply: long-term tenants describe years of declining maintenance, broken amenities paid for but inaccessible (gym, laundry, gate), and management that ignores complaints. ResProp's takeover marked a shift downward, with reduced office hours, delayed repairs (AC took a month), and an impression that the property is being managed passively rather than invested in. New residents report cockroach problems and inconsistent communication.

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Monticello Crossroads draws sharply divided opinions. Newer residents and those working with leasing manager Roger or Johan report friendly service and noticeable property improvements; longer-term tenants complain of chronic AC failures, unresponsive office staff, amenities (pool, gym) closed for weeks or months without updates, and poor enforcement of community standards. The core divide appears tied to management tenure. Recent reviews credit new leadership with turning the property around, yet simultaneous complaints detail months-long maintenance delays, missed deadlines, and office hours not honored. Tenants with urgent issues-failing AC in summer heat, sewer odors, children with health concerns-report repeated requests going unaddressed and difficulty reaching anyone who answers their calls or emails.

Luxury

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Last updated 2026-09-16