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Monticello Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 138 Google reviews · How we rank ›

4.1(138) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
Monticello Apartments
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing
Reviews
138

What we found

Linda, the leasing agent, draws consistent praise for making prospects feel welcome and answering questions without rushing through tours. The property itself attracts long-term residents who appreciate the quiet setting, spacious layouts with patios, and responsive maintenance from staff like Mario, who handles requests regardless of time.

Management earns trust for handling issues fairly, though one serious complaint surfaced about a resident causing car damage and management's inability to enforce accountability without camera footage. Residents living here multiple years report feeling safe and describe the community as having a homey atmosphere.

Praised for
  • friendly leasing staff (especially Linda)
  • responsive maintenance (Mario)
  • quiet community with safe neighborhood
  • good value for price
  • quick service calls
Watch-outs
  • resident-on-resident damage without management enforcement
  • lack of security cameras
responsive-managementfriendly-staffquiet-communitysafe-neighborhoodmaintenance-quickgreat-value
Best for: Residents seeking a quiet community with responsive on-site staff and long-term stability.
Think twice if: Concerned about dispute resolution and security camera coverage in parking areas.

What's working here

  • dedicated leasing staff who take time on tours
  • on-site maintenance responsive at all hours
  • quiet, safe neighborhood feel
  • competitive pricing

Read this before you tour

  • Linda (leasing agent) consistently praised for personalized tours and welcome approach
  • Mario (maintenance technician) handles service calls quickly, including after-hours requests
  • Ellia (property manager) described as kind and fair by long-term residents
  • Service calls addressed quickly
  • Covered parking available; gated community

What residents say

Affordable & Income Restricted Housing
Reviewers cite good value and competitive pricing for layout and amenities.
pet-friendly
Pet community confirmed on website; no specific pet experience complaints in reviews.

Side by side with nearby options

  • Rated 4.1 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

Why this score

How We Score
Star rating 39
Review volume 93
Review recency 100
Review sentiment 70
Profile completeness 100
Verification 30

The numbers behind the score

5
97
4
13
3
0
2
2
1
26

Contact the property

Address
156 N Bailey Ave, Fort Worth, TX 76107

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 and 2 bedroom apartmentsTownhomesPet-friendly communityOn-site managementOn-site maintenanceSwimming poolLaundry facilityCovered parking
Published prices
Pet monthly rent
$20 per pet
Application fee
$40
Admin fee
$0

As published by the business on its own website; not independently verified.

Enquire about Monticello Apartments

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Questions we get asked

What is the pet rent at Monticello?
Pet rent is $20 per month per pet. The application fee is $40 and there is no admin fee.
How quickly do maintenance requests get handled?
Multiple residents report that maintenance calls are addressed quickly. Mario, the on-site maintenance technician, is noted for handling service needs regardless of the hour.
Is there parking available?
Yes, the complex offers covered parking and gated entry. One resident noted management is relaxed about overflow parking in the back of the complex as long as covered spots are reserved for assigned residents.

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Recent residents are split. Those who interact with leasing staff Johan and property manager Roger experience quick, respectful service; newer management has earned praise for taking problems seriously. However, core issues persist: air conditioning repairs drag for months without response, maintenance technician Javier is accused of damaging units and charging residents for the damage, and the office ignores calls and emails. Amenities residents pay for (pool, gym) sit closed for extended periods. Pest problems including rats and cockroaches go unresolved despite multiple requests, and overflowing dumpsters created a health hazard with management doing little beyond sending generic apologies. A pattern emerges across complaints: residents must keep detailed records because upper management or corporate oversight is unreliable, even as front-line staff try to help. Long-term issues like structural cracks enabling pest entry and chronic HVAC failures suggest deferred maintenance rather than quick fixes. Friendly faces at the leasing desk cannot fix systems-level problems with follow-through and accountability.

Luxury High-Rise Apartments

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Last updated 2026-08-13