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Eastbridge

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 50 Google reviews · How we rank ›

4.0(50) 66 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
Eastbridge
Location
Lower Greenville, Dallas
Service
Luxury
Reviews
50
Ranking
#357 in Luxury
Best for
Professionals and small families wanting walkable urban location with genuine community feel.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Most residents praise the location near Knox-Henderson bars and restaurants and call the staff-especially Stephanie-genuinely kind and helpful. Praise carries over to recent tours. A persistent frustration: reviewers report dealing with pill bugs and centipedes year after year despite spraying, thin walls that carry neighbors' voices and street noise clearly, and maintenance that patches problems temporarily rather than solving them durably. One long-term resident left because existing tenants paid significantly more than new move-ins for the same unit, and felt worn down by recurring water leaks and pet odor charges at checkout.

Praised for
  • friendly and responsive staff
  • prime Knox-Henderson location
  • well-maintained grounds and amenities
  • reasonable pricing for the area
Watch-outs
  • pest control requires repeat treatments
  • thin walls transmit outside noise
  • slow or incomplete maintenance fixes
  • inconsistent pricing for existing residents
friendly-staffresponsive-managementnoisy-neighborsquiet-communitypest-problemsmaintenance-slowgreat-value
Best for: Professionals and small families wanting walkable urban location with genuine community feel.
Think twice if: Sound-sensitive residents should visit at different times; pest control and maintenance completeness have been inconsistent for some.

What Reviewers Like

  • Walkable Knox-Henderson location
  • Staff treats residents like family
  • Recently renovated pool and gym
  • Competitive pricing versus nearby competitors

What to Know Before You Tour

  • Stephanie and Michelle identified as exceptionally helpful leasing/management staff
  • Maintenance response typically within 24 hours for residents
  • Pool recently renovated
  • Gym equipment and grilling stations praised
  • Recurring pest issues despite repeated treatments
  • Window enclosure leaks from prior building design defect
  • Move-out charges have been contested for repair assessments and odor treatments

What Stands Out

Luxury
Staff warmth and location draw strong praise; pest control and maintenance follow-through are persistent gaps.

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

How We Scored It

How We Score
Star rating 30
Review volume 74
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating Breakdown

5
32
4
5
3
0
2
6
1
7

Location & Contact

Address
5140 Willis Ave, Dallas, TX 75206
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne bedroom apartmentsTwo bedroom apartmentsResort-style swimming poolPremier fitness centerOutdoor grilling stationsResident loungePet-friendly community
Published prices
Studio (S1, 621 sq. ft.)
Starting At $1890
Studio (S2, 776 sq. ft.)
Call for pricing
One bedroom (A1, 641 sq. ft.)
Call for pricing
One bedroom (A2, 647 sq. ft.)
Call for pricing
One bedroom (A3, 762 sq. ft.)
Call for pricing
One bedroom (A4, 795 sq. ft.)
Starting At $1890

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond?
Within 24 hours according to long-term resident reviews.
Is it a pet-friendly complex?
Yes, their website lists the community as pet-friendly, though one reviewer was charged $370+ for odor treatment at move-out related to cooking, not pet damage.
What is the price range for one-bedroom units?
Starting at $1,840 to $1,890 per month for select floor plans; other layouts require a call.

Similar apartment complexes nearby

The Bowen on Henderson
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The Bowen on Henderson

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Bowen on Henderson draws strong praise for its Knox/Henderson location, resort pool, and safe garage, with enthusiastic shout-outs to leasing staff Amber and Lauren for responsiveness and kindness. However, the property's experience has deteriorated notably since Luma acquired it: residents report repeated AC failures with no resolution, unresponsive management despite multiple contact attempts, unexpected rent hikes and new fees, and constant fire alarm false alarms that staff cannot address. The split between older five-star reviews and recent one-star complaints suggests a shift in operational quality coinciding with the ownership change.

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Knox Heights
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Knox Heights

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Five-star reviewers praise Knox Heights for its clean, attractive building and the warmth of named staff members who handle leasing and maintenance swiftly. However, significant complaints center on a strict guest parking system that issues $90 tickets for missed QR code scans, unauthorized bank withdrawals, and disputed move-out fees that residents say were unjustified and unresolved by management.

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Bell Knox District Apartments
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Bell Knox District Apartments

4.4(233)✓ Google-verified

Residents consistently highlight the maintenance team as exceptional: knowledgeable, efficient, and willing to explain work while going beyond basic requests. Leasing staff including Jonathan, Jesse Tavares, and Maria Cante earn repeated praise for patience, friendliness, and thorough guidance during tours. Move-in goes smoothly, maintenance requests are fielded within a day, and staff from the leasing office to grounds keep the complex clean and welcoming. Residents with years of tenure report sustained quality, and named technicians like Alex, Juan Urzua, and Alexander have earned individual commendation for prompt service and personable problem-solving.

Garden Style (1-4 stories)LuxuryAffordable Housing
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Last updated 2026-09-16