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Knox Heights

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 112 Google reviews · How we rank ›

4.0(112) 65 composite score See reviews on Google ✓ Google-verified
Luxury
Knox Heights
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
112
Ranking
#376 in Luxury
Best for
Professionals seeking a clean, centrally located luxury building with attentive daily management and quick maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Five-star reviewers praise Knox Heights for its clean, attractive building and the warmth of named staff members who handle leasing and maintenance swiftly. However, significant complaints center on a strict guest parking system that issues $90 tickets for missed QR code scans, unauthorized bank withdrawals, and disputed move-out fees that residents say were unjustified and unresolved by management.

Praised for
  • responsive management and staff
  • smooth leasing and move-in process
  • quick maintenance response
  • clean, well-maintained building
  • named staff (Maya, Melissa, Cindy, Irving) consistently helpful
Watch-outs
  • guest parking QR code system generates $90 tickets for missed check-in
  • aggressive visitor parking enforcement
  • unauthorized rent withdrawal and poor billing support
  • unjustified move-out fees
  • no alcohol at pool policy
  • unresponsive corporate management on disputes
responsive-managementclean-groundsmaintenance-quickfriendly-staffunexpected-fees
Best for: Professionals seeking a clean, centrally located luxury building with attentive daily management and quick maintenance.
Think twice if: Visitors frequent your unit; aggressive guest parking enforcement and $90 tickets for missed QR code scans frustrate many residents. Review billing and move-out policies in writing before signing.

What Reviewers Like

  • staff named and praised for professionalism and warmth
  • maintenance responds quickly and completes work to high standard
  • move-in process described as smooth and stress-free
  • clean, well-maintained building with attractive finish

What to Know Before You Tour

  • Staff named by reviewers: Maya (leasing consultant), Melissa (application/support), Cindy (leasing office), Irving (maintenance)
  • Guest parking system uses QR code check-in with 20-minute grace period; $90 ticket issued if not scanned in time
  • Maintenance unit is prepared before move-in
  • Unauthorized rent withdrawal from resident bank account reported; corporate did not take accountability

What Stands Out

Luxury
Professional leasing and maintenance praised, but guest parking system and billing disputes create friction.

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How We Scored It

How We Score
Star rating 31
Review volume 89
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating Breakdown

5
80
4
4
3
3
2
2
1
23

Location & Contact

Address
4646 McKinney Ave, Dallas, TX 75205
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-18:00
Tuesday
08:30-18:00
Wednesday
08:30-18:00
Thursday
08:30-18:00
Friday
08:30-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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Frequently Asked Questions

How does guest parking work?
Guests must scan a QR code to check in. Check-in must happen within a grace period; if a guest's license plate is scanned after that window and they have not checked in, they receive a $90 ticket in the mail a few days later.
How quickly does maintenance respond to requests?
Reviewers report maintenance responds quickly and completes work efficiently. Units are also prepared (cleaned/repaired) before resident move-in.
Who handles leasing and resident support?
Named staff including Maya, Melissa, and Cindy are praised for guiding applications, answering questions, and making the move-in process smooth.

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Last updated 2026-09-16