Marquis on Gaston
Most residents praise the leasing staff, especially Autumn, Mike, and Stef, for responsiveness and the welcoming community feel. Amenities like the coffee lounge and pools are well-maintained, and maintenance teams repair issues quickly. However, vehicle break-ins happen repeatedly most months, and management's response to security complaints is slow. Some residents report weeks-long delays fixing water damage without mold checks, compounding frustration when safety concerns go unanswered. Newer arrivals and long-term residents who avoid the parking issues give 5-star reviews praising the location near Deep Ellum and the friendly atmosphere. Those who've experienced vehicle theft or water damage feel dismissed. Staff know the property and amenities well, but security follow-through remains a sticking point that detracts from otherwise solid day-to-day operations.
