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Marquis on Gaston

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 445 Google reviews · How we rank ›

4.4(445) 75 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise ApartmentsAffordable & Income Restricted HousingGarden Style & Suburban Communities
Marquis on Gaston
Services
Luxury High-Rise Apartments, Affordable & Income Restricted Housing, Garden Style & Suburban Communities
Reviews
445

What we found

Marquis on Gaston draws strong praise for its leasing team, particularly Autumn and Mike, and for rapid maintenance response. Amenities shine, and the Old East Dallas location delivers walkability and gated access. However, repeated vehicle break-ins and inadequate security response overshadow the positives; residents report ongoing theft, slow follow-up on damage claims, and noise complaints from lower floors that disrupt sleep. Staff friendliness cannot offset the unresolved safety and structural concerns that drive one-star ratings.

The property appeals to those prioritizing location and amenities but demands comfort with older construction, noise exposure on lower floors, and accepting vehicle security as a known risk. Leasing staff excel, yet property management's response to recurring break-ins and maintenance failures falls short of resident expectations.

Praised for
  • friendly and responsive leasing staff
  • maintenance responds quickly to repairs
  • clean amenities and pools
  • walkable location near entertainment and downtown
  • secure gated community
Watch-outs
  • vehicle break-ins and theft recurring monthly
  • slow response to security concerns
  • poor sound insulation between units
  • water damage and mold not adequately addressed
  • inadequate security presence
responsive-managementmaintenance-quickclean-groundsfriendly-staffmaintenance-slownoisy-neighborsunexpected-feessafe-neighborhood
Best for: Professionals and families prioritizing walkability and location over maximum security.
Think twice if: Vehicle break-ins are frequent and security response slow; lower-floor units expose residents to neighbor noise and sirens.

What's working here

  • knowledgeable leasing staff (Autumn, Mike, Joshua, Stef named)
  • fast maintenance turnaround on repairs
  • clean pools and amenities
  • walkable proximity to downtown and entertainment

Read this before you tour

  • Autumn (Leasing Consultant) frequently praised for helpfulness and customer service
  • Mike and Joshua (Leasing Office staff) also named and commended
  • Maintenance responds quickly to repair requests but follow-up on water damage and mold issues has lagged
  • Vehicle break-ins reported twice a month or more frequently; residents receive email alerts after incidents occur
  • One-to-two security cameras on property; security team difficult to reach by phone
  • Lower floors experience noise from neighbors and nearby sirens, particularly from Deep Ellum

What residents say

Luxury High-Rise Apartments
Marketed as upscale but older construction with noise and security issues undermine luxury expectations.
Garden Style & Suburban Communities
Welcoming community vibe and updated older units, but recurring vehicle theft and unresolved damage claims frustrate long-term residents.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

Why this score

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
337
4
39
3
9
2
11
1
49

Contact the property

Address
2752 Gaston Ave, Dallas, TX 75226

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments3 bedroom apartments

As published by the business on its own website; not independently verified.

Enquire about Marquis on Gaston

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Questions we get asked

Is there secure parking?
Yes, the community is gated with guest parking available. However, vehicle break-ins occur monthly, and residents report security response is slow.
How quickly does maintenance respond to requests?
Maintenance typically responds quickly and completes repairs promptly, though follow-up on major damage like mold or water intrusion has been delayed.
Is this a quiet complex?
Sound insulation varies by floor. Upper units are quieter; lower floors report noise from neighboring units and Deep Ellum venues nearby.

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Last updated 2026-08-13