
Elm Street Lofts
Limited review evidence: one commenter praised the industrial apartment style, but a pet owner flagged breed restrictions. The 3.7-star average reflects mixed experience.
Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Most residents praise the leasing staff, especially Autumn, Mike, and Stef, for responsiveness and the welcoming community feel. Amenities like the coffee lounge and pools are well-maintained, and maintenance teams repair issues quickly. However, vehicle break-ins happen repeatedly most months, and management's response to security complaints is slow. Some residents report weeks-long delays fixing water damage without mold checks, compounding frustration when safety concerns go unanswered.
Newer arrivals and long-term residents who avoid the parking issues give 5-star reviews praising the location near Deep Ellum and the friendly atmosphere. Those who've experienced vehicle theft or water damage feel dismissed. Staff know the property and amenities well, but security follow-through remains a sticking point that detracts from otherwise solid day-to-day operations.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.

Limited review evidence: one commenter praised the industrial apartment style, but a pet owner flagged breed restrictions. The 3.7-star average reflects mixed experience.

Deep Ellum Living's rental management is marked by systemic failures that tenants report repeatedly: locked-out residents and broken security doors, evictions despite paid rent, and staff that ignore maintenance complaints until safety emergencies force action. A 1.3-star rating across 121 reviews reflects widespread frustration with unresponsive management, while former tenants describe discriminatory treatment, deposit disputes, and a maintenance team unable to influence policy despite tenant support.

The Epic draws regular praise for its design, art, and mixed-use appeal, though one recent complaint about transport service and inadequate directions to a tenant's moved vendor raises questions about on-site logistics and staff attentiveness.
Last updated 2026-09-16