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Hanover Turtle Creek

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 146 Google reviews · How we rank ›

4.5(146) 79 composite score See reviews on Google ✓ Google-verified
Luxury
Hanover Turtle Creek
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
146
Ranking
#73 in Luxury
Best for
Renters seeking luxury living with attentive, personalized customer service and a premium location.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Hanover Turtle Creek earns consistent praise for its concierge team, particularly Anas, Moe, and Pluto, who deliver attentive service that guests and visitors call exceptional. Steven Cunningham and the leasing team similarly stand out for making the tour and move-in process smooth and personal. The property itself draws compliments for its cleanliness, amenities, and parking garage. One review notes staff tensions beyond the front desk, but the overwhelming majority report a welcoming, professionally-run community that lives up to its luxury positioning on Turtle Creek.

Praised for
  • outstanding concierge service
  • professional leasing agents
  • clean and beautiful property
  • welcoming atmosphere
  • responsive staff
Watch-outs
  • some staff rude and unreasonable
responsive-managementfriendly-staffclean-groundsmodern-amenities
Best for: Renters seeking luxury living with attentive, personalized customer service and a premium location.
Think twice if: Some reviewers report friction with staff outside the concierge team; the property may have inconsistent interactions depending on department.

What Reviewers Like

  • standout concierge team (Anas, Moe, Pluto)
  • knowledgeable leasing agents (Steven Cunningham)
  • upscale Turtle Creek location
  • premium parking and amenities

What to Know Before You Tour

  • Anas, concierge: praised multiple times for going above and beyond for visitors and delivery personnel
  • Moe, concierge: noted for quick solutions and parking garage guidance
  • Pluto, concierge: consistently described as happy, polite, and welcoming
  • Steven Cunningham, leasing agent: multiple reviews cite his professionalism, knowledge, and personalized approach to tours and move-in
  • Chris and Kendall, leasing/maintenance: mentioned as awesome and amazing
  • Parking garage: specifically praised in reviews
  • Amenities: described as great or amazing by multiple reviewers

What Stands Out

Luxury
Concierge and leasing teams deliver service expectations of a luxury building; one reviewer notes staff tensions elsewhere on property.

Compare with Nearby Apartments

  • Rated 4.5 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How We Scored It

How We Score
Star rating 60
Review volume 94
Review recency 100
Review sentiment 75
Profile completeness 75
Verification 30

Rating Breakdown

5
127
4
2
3
0
2
2
1
15

Location & Contact

Address
2525 Turtle Creek Blvd, Dallas, TX 75219
Open in Google Maps

Last verified 2026-09-16

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Last updated 2026-09-16