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Rienzi at Turtle Creek

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 56 Google reviews · How we rank ›

4.4(56) 72 composite score See reviews on Google ✓ Google-verified
Luxury
Rienzi at Turtle Creek
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
56
Ranking
#194 in Luxury
Best for
Uptown professionals and retirees seeking walkable access to dining, parks, and Katy Trail with quiet living.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Most residents consistently praise Rienzi for its quiet construction, attentive staff, and walkable location steps from the Katy Trail and Uptown dining. Staff members by name-Lianna, Hilda, Chancee, Michael-are credited with responsive maintenance and genuine hospitality that creates a sense of home.

Dissatisfaction clusters around a management transition around mid-2022 when one departing resident reported neglect and a former visitor felt safety concerns were minimized. Recent reviews suggest improvements under current leadership, though some note ongoing construction outside the building and worn pool amenities as minor drawbacks.

Praised for
  • responsive staff and management
  • quiet building
  • high-quality maintenance
  • prime location near Katy Trail
  • 24-hour concierge service
Watch-outs
  • management change caused deterioration
  • some neighbors' safety concerns
  • pool area upkeep and furniture
  • construction noise in surrounding area
responsive-managementclean-groundsmaintenance-quickquiet-communityfriendly-staffsafe-neighborhood
Best for: Uptown professionals and retirees seeking walkable access to dining, parks, and Katy Trail with quiet living.
Think twice if: You prioritize budget-some find rent above initial expectations despite amenities and location. Recent construction in surrounding area causes occasional outside noise.

What Reviewers Like

  • near Katy Trail and walkable to restaurants and parks
  • solid construction with minimal neighbor noise
  • 24-hour concierge and valet parking
  • responsive maintenance team

What to Know Before You Tour

  • Named staff praised for service: Lianna, Hilda, Chancee (night concierge), Michael (maintenance)
  • 24-hour concierge and valet parking
  • Recently renovated building with modern gym equipment, pool, and landscaping upgrades
  • Building is solid concrete-residents report rarely hearing neighbor noise
  • Offers resident lounge with coffee service, offices for remote work

What Stands Out

Luxury
Quiet construction and concierge service praised; one resident reported safety concerns were minimized under previous management.

Compare with Nearby Apartments

  • Rated 4.4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 35% of the businesses in this directory.

How We Scored It

How We Score
Star rating 49
Review volume 76
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating Breakdown

5
44
4
5
3
0
2
0
1
7

Location & Contact

Address
3500 Fairmount St, Dallas, TX 75219

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
09:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartment rentalsSwimming poolState-of-the-art fitness center

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is the building quiet?
Yes. Reviewers who previously lived in houses report little to no neighbor noise, attributed to the original condo construction and solid building structure.
What's the concierge service like?
24-hour concierge and valet parking available. Staff handle package receiving, service coordination, and guest assistance. Reviewers consistently mention staff by name and note they go beyond typical service.
Is parking available?
Yes. Valet parking is offered as part of amenities, though one resident mentioned concerns about garage crime during a prior management period.

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Last updated 2026-09-16