How fast is maintenance service?

Multiple residents report same-day or next-day response to maintenance requests; one resident noted arrival the same day an issue was reported.

When can I expect my security deposit back?

One resident's deposit was returned promptly at move-out; another waited nearly two years without receiving theirs and had to escalate to regional management.

Is package delivery reliable?

No. The office is often unavailable on Saturdays and closed Sundays and Mondays, making weekend package delivery difficult despite posted hours claiming Tuesday-Saturday availability.

Highline on Magnolia

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 45 Google reviews · How we rank ›

4.3(45) 65 composite score See reviews on Google ✓ Google-verified

Luxury

Location: Fort Worth
Service: Luxury
Reviews: 45
Ranking: #377 in Luxury
Best for: Urban professionals seeking modern finishes and walkable neighborhood access

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Reviewers consistently praise the newly built units, the walkable Southside location near restaurants and shops, and named staff members Kevin, Eveliz, and Lee for their hands-on support. Maintenance requests are typically handled same-day. However, a recurring and serious problem emerges after move-out: management becomes unresponsive to emails and calls about security deposits, with some residents waiting months and needing to escalate to regional management to recover funds. Delivery service suffers from unpredictable office coverage on weekends and Mondays despite posted hours, and parking availability is constrained with year-long wait lists for reserved spots.

The building itself feels safe and well-maintained during occupancy, with fresh finishes and modern appliances. Issues stem from operational gaps in back-office communication and staffing consistency rather than the physical property.

Praised for

Staff professionalism and responsiveness (when engaged)
Modern finishes and bright units
Prime walkable location with dining and retail nearby
Quick maintenance response
Safe, secure building access

Watch-outs

Management unresponsive to emails and calls
Delayed or unanswered security deposit returns
Limited and slow-to-release parking spots
Package delivery unreliability on weekends and Mondays
Poor notice of building maintenance disruptions

friendly-staffmaintenance-quickresponsive-managementpoor-communicationmodern-amenitiessecure-parking

Best for: Urban professionals seeking modern finishes and walkable neighborhood access

Think twice if: Concerned about reliable package delivery, parking availability, or post-move-out communication from management

What Reviewers Like

Newly built with high ceilings, natural light, and modern finishes
Walking distance to downtown shops, cafes, and dining on Magnolia Avenue
Named staff (Kevin in leasing, Eveliz in management, Lee in maintenance) praised for responsiveness
Same-day or next-day maintenance response

What to Know Before You Tour

Staff members named in reviews: Kevin (leasing), Eveliz (property management), Lee (maintenance)
Maintenance requests resolved same-day in multiple cases
Security deposit recovery required escalation to regional manager Tanner in at least one case
Parking: limited spots with reserved list wait times up to one year
Dog park includes turf according to recent review
Office hours listed as Tuesday-Saturday, but staff unavailable on Sundays and Mondays despite posted hours

What Stands Out

Luxury: Modern units and finishes praised, but management communication and deposit handling are weak points

Compare with Nearby Apartments

Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
Has more Google reviews than 30% of the businesses in this directory.

How We Scored It

How We Score

Star rating 42

Review volume 72

Review recency 100

Review sentiment 48

Profile completeness 100

Verification 30

Rating Breakdown

Location & Contact

Phone: +1682-385-9143
Website: https://www.highlineonmagnolia.com/
Address: 1066 W Magnolia Ave, Fort Worth, TX 76104
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday: Closed
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-17:00
Sunday: Closed

As listed on Google.

Amenities & Property Details

Services listed

Studio apartmentsOne-bedroom apartmentsSmart entriesStainless steel appliancesFrameless showersQuartz countertops42-inch soaking tubs

As published by the business on its own website; not independently verified.

Frequently Asked Questions

How fast is maintenance service?: Multiple residents report same-day or next-day response to maintenance requests; one resident noted arrival the same day an issue was reported.
When can I expect my security deposit back?: One resident's deposit was returned promptly at move-out; another waited nearly two years without receiving theirs and had to escalate to regional management.
Is package delivery reliable?: No. The office is often unavailable on Saturdays and closed Sundays and Mondays, making weekend package delivery difficult despite posted hours claiming Tuesday-Saturday availability.

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