Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Two recent five-star reviews praise clean interiors and helpful staff, but this conflicts sharply with five one-star reviews from prior years citing chronic roach infestation, months-long appliance outages, black mold, unresponsive management, and escalating safety issues. The gap suggests either major operational changes in the past two years or inconsistent service across units. Low review count (8 total) limits certainty.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-09-16
As published by the business on its own website; not independently verified.
Recent reviewers praise fast maintenance and a quiet, pest-free environment under current ownership. Older complaints describe roach infestations, theft, high fees, and poor responsiveness under the prior management before Perry Guest Properties took over about two years ago.
Half the recent reviews are five-star, but the other half reveal serious problems: roach and mold infestation, non-functional air conditioning during summer, and broken appliances that management refuses to repair properly. Tenants report unresponsive management, withheld security deposits totaling around $1,000, poor maintenance response, and package theft by residents. Limited evidence available, but complaints center on habitability and management reliability.
Most residents praise Nuvo Park Place for its walkable Knox-Henderson location, clean grounds, and a leasing team that responds quickly to requests. Marilyn and Victoria earn particular mention for their helpfulness. However, one resident documented severe move-in problems: a dirty unit with roaches, water damage from the AC, mold, and billing confusion that persisted weeks into their lease. Management initially dismissed complaints as unreported despite photos and emails. Regular visitors and longer-term residents report good maintenance response, though one noted a motorcycle theft from inside the gated lot and a past break-in attempt. The divide is sharp: 71% of reviews are five stars, but the one detailed one-star account raises real questions about unit preparation and management responsiveness during crises.
Last updated 2026-09-16