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Slate at Cole Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 97 Google reviews · How we rank ›

4.4(97) 76 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Slate at Cole Apartments
Service
Luxury High-Rise Apartments
Reviews
97

What we found

Over a decade-long tenure, many residents describe Slate at Cole as a stable, welcoming community in a prime Knox-Henderson location near the Katy Trail. Staff like Tyler and Virginia earn consistent praise for solving problems quickly and making newcomers feel at home within days.

A vocal minority reports serious infrastructure issues: mold testing positive above toilets, daily millipede invasions on lower floors, and extended elevator downtime. One long-term resident noted a sharp decline after management changed, though recent 5-star reviews suggest the current team has restored confidence.

Praised for
  • friendly and attentive staff
  • quick maintenance response
  • safe and well-maintained grounds
  • vibrant neighborhood location
  • great value for prime location
Watch-outs
  • elevator frequently out of service
  • mold and pest infestations
  • unresponsive management (historical)
responsive-managementfriendly-staffclean-groundsmaintenance-quicksafe-neighborhood
Best for: Urban professionals and families seeking walkable Knox-Henderson location with friendly, responsive staff.
Think twice if: Basement or ground-floor units may experience pest and moisture issues; verify elevator maintenance status before committing.

What's working here

  • staff known by name and accessible
  • walkable Knox-Henderson location near Katy Trail
  • mixed-age community with long-term residents
  • quick maintenance dispatch

Read this before you tour

  • Tyler Clatterbuck (manager) mentioned by name for organizing community activities and resolving issues
  • Virginia Perseda (leasing staff) praised for rapid apartment placement and moving coordination
  • Elevator downtime reported as recurring problem
  • Mold and millipede infestations documented on lower floors
  • Some residents report 10-20 year tenure

What residents say

Luxury High-Rise Apartments
Long-term residents value the mixed-age community and neighborhood walkability; pest and mold concerns undermine luxury positioning for ground-floor units.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

Why this score

How We Score
Star rating 54
Review volume 86
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

The numbers behind the score

5
76
4
4
3
4
2
8
1
5

Contact the property

Address
4650 Cole Ave, Dallas, TX 75205

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One and two bedroom apartmentsFitness centersPoolPet friendly apartmentsPet stationsClubhouse with Starbucks coffeeFree Wi-FiPackage lockers

As published by the business on its own website; not independently verified.

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Questions we get asked

How close is Slate at Cole to Katy Trail?
Less than 2 minutes walk, according to recent residents.
Is there on-site maintenance?
Yes; reviewers report quick response times for maintenance requests.
Do they allow pets?
Yes; their website lists pet-friendly apartments and pet stations.

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Carrara at Cole Apartments
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Carrara at Cole Apartments

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Carrara at Cole draws strong praise for its location near Knox-Henderson and Uptown, and for front-desk staff who consistently go the extra mile. The community calendar of events and maintenance responsiveness earn repeat residents' loyalty. However, a significant group reports persistent pest control neglect, chronic plumbing issues, poor noise insulation, and management that either ignores resident concerns or hits them with unexpected fees. Communication gaps between departments mean problems stay unresolved for months, and several reviewers say disputes have escalated to collections without staff follow-up.

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Vidorra Knox District
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Residents praise Virginia and the leasing team for professional, attentive service and a smooth application process. The property itself is positioned as beautiful and well-located in Knox Henderson and Uptown Dallas. However, severe gaps emerge between promise and lived experience. Multiple complaints surface about filthy carpets, pet waste, and odors; one resident paid $2,600 per month while enduring loud footsteps from upstairs neighbors every morning, with management offering no solution. A major plumbing leak left an apartment unlivable for days, and management refused any rent adjustment or gesture of goodwill despite the damage.

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Residents consistently highlight the maintenance team as exceptional: knowledgeable, efficient, and willing to explain work while going beyond basic requests. Leasing staff including Jonathan, Jesse Tavares, and Maria Cante earn repeated praise for patience, friendliness, and thorough guidance during tours. Move-in goes smoothly, maintenance requests are fielded within a day, and staff from the leasing office to grounds keep the complex clean and welcoming. Residents with years of tenure report sustained quality, and named technicians like Alex, Juan Urzua, and Alexander have earned individual commendation for prompt service and personable problem-solving.

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Last updated 2026-08-13