Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Newcomers praise affordable pricing and fast leasing, with several noting the parking included and a quiet setting. Staff like Mary and Lupe earn compliments for going extra. However, a persistent thread of one and two-star reviews flags untreated cockroach infestations, years of ignored fumigation requests, unresponsive office staff, car theft, and impound issues-problems that have driven complaints from long-term residents despite the low rent.
Last verified 2026-09-16
As listed on Google.
Credentials claimed:HUD, ADA
As published by the business on its own website; not independently verified.
Magnolia Trace draws praise for clean grounds, a resort pool, and a few standout staff members, but struggles with office responsiveness and billing clarity. The property appeals to quiet-seeking seniors, though some tenants report unresolved maintenance issues and frustration with management consistency.
Five Mile Creek offers affordable, spacious units with genuine moments of staff kindness during tours and applications, but the experience fractures once you move in. Maintenance disappears for weeks or months on urgent repairs like broken AC; grounds stay littered with overflowing trash; the office alternates between helpful and dismissive depending on which staff member answers; and deposit handling has led to complaints of fraud and civil rights violations, including refusal to accommodate elderly and disabled residents seeking reasonable requests. Families or individuals on limited budgets appreciate the floor plans and $500 move-in discount, but long-term residents report the complex makes life "miserable." Ground-level practical issues-broken gate access, speed bumps that damage cars, dog waste-compound the management friction. The 3.3 rating reflects this split: 43% five-star enthusiasm undercut by 39% one/two-star despair.
Most reviewers highlight clean grounds, helpful office staff, and a strong sense of community built around events and support programs. Karon Evans, the resident services coordinator, appears across multiple reviews as a standout figure who runs a food pantry and hosts inclusive community gatherings. One complaint about power outages during storms stands apart from the broader praise.
Last updated 2026-09-16