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Five Mile Creek

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 142 Google reviews · How we rank ›

3.3(142) 57 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Income Restricted HousingLuxury High-Rise Apartments
Five Mile Creek
Services
Affordable & Income Restricted Housing, Luxury High-Rise Apartments
Reviews
142

What we found

Five Mile Creek offers spacious, clean apartments at affordable prices with staff like Germany who go out of their way during the leasing process. However, serious problems undermine the positive first impression: maintenance can take months even for AC failures in heat, management ignores phone calls and emails, and multiple reviews document disability access denials, alleged staff fraud involving money orders, and widespread neglect of grounds, pests, and building systems.

Praised for
  • friendly, helpful leasing staff
  • spacious, well-maintained units
  • affordable pricing and applications
  • good amenities
Watch-outs
  • severe maintenance delays
  • poor management and unresponsiveness
  • disability and elder discrimination
  • dirty common areas and pest problems
  • gates and phone systems broken
friendly-staffoutdated-unitsmaintenance-slowunresponsive-officeunexpected-fees
Best for: people seeking affordable spacious apartments who can handle delayed maintenance and management issues
Think twice if: You need responsive maintenance, have accessibility needs, or require reliable management communication; multiple reviews report months-long repair delays and disability discrimination.

What's working here

  • affordable pricing with move-in specials
  • staff known for going above and beyond during leasing
  • spacious floor plans (1-3 bedrooms, townhomes)
  • multiple amenities on-site

Read this before you tour

  • Staff members Germany, Rena, and Bobby praised for leasing assistance
  • AC outages lasting 3+ weeks in 105-degree heat
  • Maintenance staff described as unhelpful and dismissive
  • Speed bumps cited as hazardously severe
  • Allegations of staff theft involving money orders; FTC and BBB complaints filed
  • Accessibility accommodations denied to disabled and elderly applicants despite legal requirements
  • Pest issues including dog waste and termites documented
  • Parking and gate systems reported as poor condition

What residents say

Affordable & Income Restricted Housing
Affordable applications praised as accessible; staff helpful during leasing, but accessibility denials documented for disabled and elderly renters.
Luxury High-Rise Apartments
No review evidence supports luxury positioning; units called spacious and clean but plagued by maintenance delays.

Side by side with nearby options

  • Rated 3.3 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

Why this score

How We Score
Star rating 0
Review volume 94
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
63
4
19
3
7
2
7
1
46

Contact the property

Address
5151 Village Fair Dr, Dallas, TX 75224

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentstownhomespet friendly housingswimming poolfitness centerchildren's activity center
Published prices
Move-in special
$500 off

Credentials claimed:Affordable housing program participant, Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Five Mile Creek

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Five Mile Creek. We only share your details with providers relevant to your request.

Questions we get asked

How long does maintenance typically take?
Multiple reviews report waits of months for repairs, including AC outages lasting 3+ weeks in summer heat. One review noted 9 months to address noise complaints.
Is there a move-in special?
Their website lists a $500 move-in special.
Does this complex allow pets?
Yes, their website states pet-friendly housing is available.

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Last updated 2026-08-13