DFW Multifamily Property Directory
Menu

Lakewood on the Trail

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 341 Google reviews · How we rank ›

4.1(341) 71 composite score See reviews on Google ✓ Google-verified
Luxury
Lakewood on the Trail
Location
Dallas
Service
Luxury
Reviews
341
Ranking
#212 in Luxury
Best for
Professionals and couples valuing maintenance responsiveness and location near downtown and White Rock Lake.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Strong maintenance and leasing teams earn consistent five-star praise for professionalism and speed. David handles repairs promptly and kindly, while Jessica makes the move-in process smooth and welcoming. However, critical security failures undermine the experience for some residents: the main gate has remained open since February despite eight months of complaints, enabling car break-ins, window peeping, and dumpster trespassing. Move-in cleanliness issues (dust-caked vents, dead roaches, non-functional water) and management's dismissive response to legitimate security concerns create stark contrast with the polished front office experience.

Location near downtown, White Rock Lake, and the Dallas Arboretum, plus large units with natural light, appeal to residents seeking urban convenience without apartment-tower density. But the disconnect between friendly daily staff and absent strategic action on safety is the core tension here.

Praised for
  • responsive maintenance, especially David
  • friendly and professional leasing staff, particularly Jessica
  • smooth move-in and application process
  • spacious units with natural light
  • excellent location near amenities
Watch-outs
  • security gate left open for eight months, leading to break-ins and trespassing
  • filthy apartments on move-in with dust, dirt, dead insects, and non-functional water
  • management unresponsive to repeated security complaints despite awareness
responsive-managementmaintenance-quickfriendly-staffsecure-parking
Best for: Professionals and couples valuing maintenance responsiveness and location near downtown and White Rock Lake.
Think twice if: Security concerns warrant attention: gate has been open eight months; car break-ins and trespassing reported. Move-in cleanliness has been poor, and management response to complaints slow.

What Reviewers Like

  • Responsive maintenance team led by David
  • Smooth, welcoming leasing process with Jessica
  • Spacious units with abundant natural light
  • Prime location near downtown, lake, and arboretum

What to Know Before You Tour

  • David (maintenance) consistently praised for rapid, professional repairs and going above and beyond (providing fan during AC failure)
  • Jessica E. (leasing) repeatedly noted for transparent, thorough communication and personalized welcome (gift wine bottle on move-in)
  • Move-in gifts (wine bottle) mentioned in reviews
  • Gate security issue open since February; residents report eight months of unresolved maintenance requests
  • Cleanliness issues on move-in: dust on vents, baseboards, dirt in cabinets, dead cockroach, non-functional water

What Stands Out

Luxury
Spacious units with natural light and upscale amenities, but move-in cleanliness failures and unresolved security lapses undercut the premium experience.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How We Scored It

How We Score
Star rating 39
Review volume 100
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating Breakdown

5
249
4
16
3
6
2
8
1
62

Location & Contact

Address
101 N Brookside Dr, Dallas, TX 75214

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:30-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
StudiosLoftsOne-bedroom apartmentsTwo-bedroom apartmentsSwimming poolsFitness centerPet-friendly amenitiesConcierge service

As published by the business on its own website; not independently verified.

Enquire about Lakewood on the Trail

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Lakewood on the Trail. We only share your details with providers relevant to your request.

Frequently Asked Questions

How quickly does maintenance respond to work orders?
Reviews describe same-day or next-day responses. David, the maintenance technician, is frequently praised for prompt arrival and professional repairs.
What is the move-in experience like?
Leasing staff, particularly Jessica, are described as friendly and transparent. Move-in gifts (wine bottle) are mentioned. However, some residents report finding apartments dirty on arrival with dust, dirt, and pest issues.
How secure is the community?
Car break-ins, window peeping, and unauthorized dumpster access have been reported. Residents note the main gate has been open since February, and repeated complaints to management have gone unaddressed.

Similar apartment complexes nearby

Chateau on Victor Apartments
40

Chateau on Victor Apartments

2.3(7)✓ Google-verified

Five of seven reviews from the past year describe an absent or unreachable management office under Revival Property, with tenants reporting the building falling apart and staff ignoring requests. Two earlier residents praise the property's beauty and maintenance head Javier Rafael's responsiveness, but recent reviews paint a picture of deteriorating conditions and management neglect that contradicts those experiences.

Luxury
Eastwind Communities
55

Eastwind Communities

2.6(231)✓ Google-verifiedPublishes prices

Eastwind Communities' heavily mixed rating (2.6 average) reflects deep tenant dissatisfaction. While a handful of tenants praise individual staff members and appreciate affordable pricing, the vast majority report severe mold, roaches, rats, and months-long maintenance backlogs. Management is described as dismissive; security gates stay broken despite repeated complaints; shared laundry and mail systems often fail; and collection practices have damaged residents' credit reports for disputed charges. A few units are new and rent increases are modest, but systemic neglect of the property and its residents dominates the feedback.

Luxury
Magnolia on Gaston Apartments
58 low data

Magnolia on Gaston Apartments

4.5(8)✓ Google-verified

Residents consistently praise the complex for cleanliness, responsive staff, and smart unit features. The location near Lakewood and Henderson offers strong walkability and neighborhood access. Management and maintenance respond quickly to requests; staff like Amanda and Brittany receive repeated mention for flexibility and care. A five-year-old complaint about carpet charges stands apart from recent patterns.

Luxury

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16