Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-21.
Residents are split sharply: long-stayers praise the spacious units, friendly office staff like Abby and Katie, and quick maintenance, but a significant minority report the apartments have thin walls that carry neighbor noise constantly. Management's response to noise complaints frustrates residents, often suggesting they move to higher floors rather than enforcing lease quiet hours. Some tenants felt charged unfairly at move-out, with one disputing carpet charges backed only by vendor recommendations rather than documented damage.
The property itself is clean and the location safe, and staff handle most administrative matters responsibly. Pet-friendly status with in-unit laundry appeals to many. However, those sensitive to noise or expecting quiet evening hours should look elsewhere, as management treats some noise as inevitable in apartment living rather than a lease violation.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
New management has turned things around for many residents, with Elena, Dana, and maintenance staff earning repeated praise for responsiveness and going beyond expectations. However, some tenants report ongoing construction delays, overflowing garbage areas, and frustration with office tone despite improvements in repairs and amenities.
Staff warmth masks serious operational failures. Leasing agents like Jessica, Hailey, and Garrett earn consistent praise for friendliness and efficiency, and some residents enjoy the quiet, garden-style setting with pool amenities. Yet reviews split sharply over unit condition and management practices. Pest infestations (cockroaches in laundry, mice in units), water outages, mold, and old plumbing plague occupied apartments. Move-out charges frequently exceed $1,000 for pre-existing damage with no documentation. Parking is scarce, security lax, and theft reported.
Five-star reviewers consistently praise the quiet, clean apartments and natural amenities like golf course views and firefly-lit creek walks. Leasing agents Mariah, Lauren, Sarah, and Krystle drew particular praise for smooth move-in experiences. However, recent one and two-star reviews paint a sharp contrast, citing persistent maintenance failures (living room floors with structural damage left unrepaired since February), roach infestations, and staff dismissiveness. Multiple residents noted a marked decline in management quality and responsiveness after the property shifted from Cortland to RPM, with work orders marked completed despite no repairs and complaints dismissed rather than resolved.
Last updated 2026-09-16