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The Hadley Riverside

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 463 Google reviews · How we rank ›

4.4(463) 72 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
The Hadley Riverside
Service
Luxury High-Rise Apartments
Reviews
463

What we found

Five-star ratings praise individual staff members (especially Mariah and Krystle) and the pool and fitness amenities, but recent one- and two-star reviews expose systemic problems. Parking is the dominant complaint: residents report no spots available and cars parked across the complex every night. Security gates remain broken, break-ins occur, and promised security presence was never seen. Under new management (RPM took over from Cortland), communication went from friendly to automated, maintenance requests sit incomplete, and residents describe feeling like unit numbers rather than people.

A smaller number report good maintenance turnaround and find the property clean and quiet, but widespread complaints about thin walls, thin walls, roach infestations (despite pest control fees), valet trash failures, and aggressive towing contradict those accounts. Two one-star reviews from long-term residents and recent move-outs cite management dishonesty during tours, deposit theft disguised as charges, and a general "lies to get you to sign a lease" pattern that overshadows positives.

Praised for
  • staff charisma and responsiveness (Mariah, Krystle, Lauren named)
  • amenities (pool, gym, golf views)
  • clean, well-maintained common areas
  • quick maintenance response (when consistent)
Watch-outs
  • severe parking shortage; inadequate spots for residents
  • management transition (Cortland to RPM) degraded service and communication
  • security issues: broken gates, car break-ins, inadequate security presence
  • thin walls; noise from neighbors
  • maintenance inconsistency and work orders marked complete without fixes
  • pest problems (cockroaches) unresolved despite requests
  • excessive and unexplained fees at move-out; deposit disputes
  • poor trash service (valet unreliable, bulk options limited)
responsive-managementpoor-communicationclean-groundsmaintenance-slownoisy-neighborsoverpricedpest-problemsfriendly-staffunresponsive-officeunexpected-fees
Best for: Professionals and couples prioritizing updated finishes and amenities over parking reliability.
Think twice if: Do not lease here if you own multiple vehicles or value on-site security; gate failures and parking shortages are chronic, and management is inconsistent.

What's working here

  • named staff (Mariah, Krystle, Lauren) deliver standout customer service
  • updated unit finishes (fancy stove, spacious laundry)
  • golf course views and mature amenities (pool, gym)
  • convenient location near shopping and major roads

Read this before you tour

  • Mariah (leasing agent), Krystle Mora (community manager), and Lauren (assistant manager) named as standout staff
  • management transition from Cortland to RPM coincided with drop in service quality and shift to automated communication
  • freezer repairs resulted in ice buildup instead of fix; stove took over a month to repair
  • cockroach infestations reported despite $6 monthly pest control fee
  • deposit disputes documented: residents charged $30 for 'trash left behind' (with photographic evidence contradicting) and $60 for 'appliance cleaning' plus unexplained admin fees and charges
  • valet trash service frequently late or skips days
  • gates left open daily; security stated during tours but never observed on property
  • towing company partner reportedly overly aggressive; $400+ to recover registered vehicles

What residents say

Luxury High-Rise Apartments
Pool and gym consistently praised as clean and well-maintained, but thin walls, parking chaos, and security failures contradict luxury standard. Staff at leasing phase earn five stars; post-lease interactions markedly decline.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 97% of the businesses in this directory.

Why this score

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

The numbers behind the score

5
377
4
12
3
6
2
9
1
59

Contact the property

Address
6032 Travertine Ln, Fort Worth, TX 76137
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentsfitness centerswimming poolgolf course viewspet-friendly walking trailsresident lounge

As published by the business on its own website; not independently verified.

Enquire about The Hadley Riverside

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Questions we get asked

Is parking included and how many spots per unit?
Each apartment is allowed one parking spot, but residents report parking is chronically insufficient. Carports are available for additional rent, but there are still not enough spots; residents frequently find no open spaces and must park across the complex.
Is there on-site security?
The leasing office states security is on-site, but recent residents report gates remain broken daily and security presence was never observed during a full year of residency. Car break-ins do occur.
What is the pet policy?
The community is pet-friendly with walking trails and a dog park, but residents report dog waste is a recurring problem throughout the grounds.

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Last updated 2026-08-13