Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Tenants report welcoming staff and responsive repairs, with 24-hour gym and resident events creating community feel. Persistent heating, hot water, and infrastructure problems plague some residents, compounded by limited maintenance capacity and nearby train noise.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Most recent residents praise University House for its cleanliness, responsive management, and direct access to TCU within a five-minute walk. Amenities like the coffee bar, study rooms, and covered parking earn repeated mention. Older complaints about cockroaches and sudden lease cancellations (without clear follow-up communication) signal past operational lapses, though current reviews show no recurrence of those issues.
Long-tenured residents praise staff warmth and low prices, but maintenance delays and security gaps undermine the appeal. Recent five-star reviews cite professionalism and affordability; older one-star accounts describe months-long repair failures (mold, AC) that required lawyer intervention to resolve, plus unreported vehicle thefts on the property.
Most residents praise the leasing team and common spaces, though fire alarm incidents and maintenance lags stand out. Staff members John, Niko, and Josh earn repeated recognition for customer service.
Last updated 2026-09-16