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Luxia Midtown Park Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 252 Google reviews · How we rank ›

4.1(252) 68 composite score See reviews on Google ✓ Google-verified
Luxury
Luxia Midtown Park Apartments
Location
Vickery Meadow, Dallas
Service
Luxury
Reviews
252
Ranking
#287 in Luxury
Best for
Renters prioritizing leasing office hospitality and amenity quality; not suitable for those sensitive to pest issues or requiring high-caliber maintenance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Luxia delivers strong first impressions and praise for its leasing team (especially Mason, Chanelle, and Erica), who residents and touring clients describe as welcoming and helpful. The property itself is well-designed, and response times to maintenance requests are generally quick.

However, repeated low ratings center on serious operational gaps: a reported roach infestation with ineffective pest control, inconsistent hallway and elevator cleanliness, the property manager's dismissive communication style, and maintenance work that bandages rather than fixes problems (DIY icemaker repairs, used/dirty replacement appliances). Long-term residents mention elevator outages and pet waste left in common areas, while some report security concerns including unauthorized entry and package theft. Management responsiveness varies sharply by issue and by staff member.

Praised for
  • friendly, responsive leasing staff (especially Mason, Erica, Chanelle, Ida)
  • quick maintenance response time
  • beautiful community and amenities
  • clean hallways and common areas (when maintained)
  • welcoming atmosphere
Watch-outs
  • roach infestation, inadequate pest control
  • property manager rudeness and disrespect
  • poor maintenance quality and ineffective fixes
  • hallway and elevator cleanliness inconsistency
  • dog waste in common areas
  • elevator out of service frequently
  • security concerns (unauthorized entry, package theft, feeling unsafe)
responsive-managementpoor-communicationmaintenance-slowmaintenance-quickclean-groundspest-problemsfriendly-staffunresponsive-office
Best for: Renters prioritizing leasing office hospitality and amenity quality; not suitable for those sensitive to pest issues or requiring high-caliber maintenance.
Think twice if: Pest control has been reported as inadequate by multiple residents; security concerns and package theft cited; property manager communication described as dismissive; maintenance often applies temporary fixes rather than solving problems.

What Reviewers Like

  • Leasing team known by name for responsiveness and friendliness
  • Quick maintenance response (within 1 business day)
  • High-end finishes and well-designed community

What to Know Before You Tour

  • Staff members Mason, Erica, Chanelle, and Ida named for exceptional customer service
  • Maintenance responds within 1 business day on average
  • Reported roach complaints filed repeatedly (10+ documented over several months in 2024)
  • Second elevator frequently out of service
  • Property managed by RPM Living
  • Refrigerator icemaker repaired with dish soap instead of replacement; used/dirty appliances sent as replacements
  • Washing machine repair took over one month; two broken machines installed before purchase of new unit

What Stands Out

Luxury
High-end finishes and resort amenities praised, but security gaps, pest issues, and elevator outages undermine luxury positioning; management communication inconsistent.

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

How We Scored It

How We Score
Star rating 38
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Rating Breakdown

5
183
4
8
3
9
2
11
1
41

Location & Contact

Address
8107 Manderville Ln, Dallas, TX 75231
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Amenities & Property Details

Services listed
Studio apartmentsOne-bedroom apartmentsTwo-bedroom apartmentsResort-style poolSkyDeckFitness centerClubhouse

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond?
Generally within one business day. However, reviewers note that speed does not always guarantee effective repairs; temporary fixes have been common.
Have residents reported pest issues?
Yes, extensively. Multiple residents report roach infestations, documented complaints, and stated that RPM Living declined to place one resident on an indefinite pest control list after ten complaints.
Is the leasing office responsive?
The leasing team (particularly Mason, Chanelle, Erica, and Ida) receives consistent praise for friendliness and responsiveness. The property manager, however, is described as dismissive and disrespectful in dealings with residents.

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Last updated 2026-09-16