Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
The Mark draws strong praise for staff warmth and quick maintenance turnaround when operating smoothly, with residents citing friendly leasing teams and responsive managers. Recent reviews reveal serious instability: water outages lasting days, frequent false fire alarms, pest problems, non-functional smart apartment tech despite monthly fees, and inconsistent hallway upkeep. Management turnover creates confusion and unpredictable service quality that ranges from excellent to negligent depending on when you move in.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Review evidence is limited for this property. The business offers furnished units from studios to 2+ bedrooms in Vickery Meadow, with amenities including a resort pool, 24/7 concierge, co-working space, and in-unit washer/dryer.
Lantower Midtown draws residents for its modern design and accessible location, with leasing staff consistently praised for responsiveness. However, persistent operational issues undercut the appeal: noise from thin walls and external amenities, ongoing pest problems, security gaps despite gated parking, and management's sluggish handling of both maintenance needs and resident complaints create frustration that outweighs the luxury finishes for many.
Luxia delivers strong first impressions and praise for its leasing team (especially Mason, Chanelle, and Erica), who residents and touring clients describe as welcoming and helpful. The property itself is well-designed, and response times to maintenance requests are generally quick. However, repeated low ratings center on serious operational gaps: a reported roach infestation with ineffective pest control, inconsistent hallway and elevator cleanliness, the property manager's dismissive communication style, and maintenance work that bandages rather than fixes problems (DIY icemaker repairs, used/dirty replacement appliances). Long-term residents mention elevator outages and pet waste left in common areas, while some report security concerns including unauthorized entry and package theft. Management responsiveness varies sharply by issue and by staff member.
Last updated 2026-09-16