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MAA Gallery

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 27 Google reviews · How we rank ›

4.4(27) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
MAA Gallery
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
27
Ranking
#293 in Luxury
Best for
Young professionals and established renters who value responsive maintenance and a walkable luxury location.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.

Our Review

Recent maintenance calls get fast, friendly attention from staff like Joey and Joe, and leasing agent Kyera consistently earns praise for making the move-in process smooth. Grounds are kept neat and the location near Uptown draws strong favor. Older complaints about slow maintenance and fee disputes surface occasionally, but the current team's responsiveness suggests those may not reflect today's experience.

The property offers luxury amenities including a resort-style pool, smart home tech, and gated parking across State Thomas, Uptown, and adjacent neighborhoods. Standard apartment-living costs apply: $85 application fee, $200-$400 deposit, $18 community fee, plus pet charges starting at $500 one-time and $20 monthly per pet.

Praised for
  • responsive maintenance team
  • helpful leasing staff (Kyera, Randy)
  • well-landscaped grounds
  • quick problem-solving
  • luxury finishes and location
Watch-outs
  • amenity downgrades over time
  • slow maintenance response (historical)
  • surprise move-out charges
responsive-managementmaintenance-quickfriendly-staffclean-groundsmodern-amenities
Best for: Young professionals and established renters who value responsive maintenance and a walkable luxury location.
Think twice if: Long-term residents concerned about amenity changes; one older review noted amenity downgrades since MAA management took over.

What Reviewers Like

  • Maintenance responds same-day or within 24 hours
  • Leasing agent Kyera known for thoroughness
  • Well-maintained grounds and landscaping
  • Premium location walkable to restaurants and nightlife

What to Know Before You Tour

  • Maintenance staff members Joey and Joe praised for same-day repairs
  • Leasing agent Kyera mentioned by name in multiple recent reviews for professionalism
  • 24-hour emergency maintenance available
  • Building kept landscaped and elevator occasionally requires service

What Stands Out

Luxury
Premium finishes, large windows, no carpet, and smart home upgrades draw consistent praise; older reviews cite amenity reductions and occasional appliance downgrades.

Compare with Nearby Apartments

  • Rated 4.4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 23% of the businesses in this directory.

How We Scored It

How We Score
Star rating 42
Review volume 63
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating Breakdown

5
22
4
1
3
0
2
0
1
4

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Rooftop reflecting poolOutdoor grilling areasFitness centerDry cleaning serviceBusiness center24-hour emergency maintenancePet-friendly communitySmart home technology
Published prices
Rent
Please Call for Pricing
Application Deposit
$200 - $400
Application Fee
$85 per applicant
Processing Fees
$200 per application
Community Fee
$18
Pet Fee 1 Pet
$500

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond to repair requests?
Recent reviews report same-day or next-day response; the property offers 24-hour emergency maintenance. Older reviews (2021 and earlier) noted 2-3 week waits, so current service appears improved.
What are the pet fees?
One pet costs $500 one-time plus $20 monthly rent; two pets cost $900 one-time plus $40 monthly. Storage starts at $100 per month.
Is the location walkable to shops and restaurants?
Yes. Reviewers note the Uptown and State Thomas neighborhoods have trees, parks, restaurants, shops, and transit nearby; one tenant reported rarely needing a car.

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Maintenance staff including Alfredo, Jose, Caesar, and Will respond fast, often within 24 hours or same-day; residents note repairs get completed during requested windows. Leasing team members like Madison, Kyera, and Deborah handle housing searches and move-ins with transparency, flexible budgeting, and attention to timeline constraints. The community sits in walkable Oak Lawn near upscale neighborhoods with restaurants and shops within reach. Smart home technology, rooftop terrace, pool, fitness center, and gated security appeal to residents seeking modern luxury; on-site storage and reserved parking add convenience.

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Manchester State Thomas Apartments
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Manchester State Thomas Apartments

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Staff warmth masks deeper operational strain. Leasing teams (Frida, Delia, River, Chase) and some maintenance members (Angel, Juan, Jose, Dru) earn consistent praise for going the extra mile. Yet the property is flagged repeatedly for failed AC units (some 20+ years old, posting 91° indoors on 100° days), water damage requiring roof repairs mid-lease, green pools left unserviced, and broken gates standing open for months. Residents report placing 50+ maintenance calls, weeks of no response, and being told budget constraints prevent fixes. The property management firm Greystar is named as misaligned with resident needs. Meanwhile, billing disputes have prompted residents to hire outside contractors or pay overlapping rent to escape early. High rents ($4,000–$5,000+ monthly) collide sharply with deteriorating infrastructure.

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Strong service from individual staff members, especially maintenance, lifts this property above its physical and management shortcomings. However, new residents often discover unresolved problems at move-in, and some report persistent maintenance and noise issues that undercut the luxury positioning.

Luxury

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Last updated 2026-09-16