AMLI Quadrangle
Five-star reviews consistently praise the leasing team (Kelli, Jerry, Hannah, Ruby, Karl, Halle, Autumn Dodge) for smooth application processes and professionalism, plus the walkable Uptown location and dog-friendly amenities. One-star reviews document systemic problems: two elevators frequently down for weeks, cockroach infestations, faulty electronic locks with roughly 50% failure rates, mold and plumbing leaks, and management dismissing formal complaints. Long-term residents report mixed experiences; some had mostly positive stays over 2-3 years but note persistent elevator issues and aggressive annual rent increases (over 10%) without corresponding improvements. Staff responsiveness at lease-up contrasts sharply with poor communication on maintenance issues. Reviewers cite maintenance delays (AC repairs up to a week, elevator outages over a month), pool and roof closures without explanation, and mounting concerns about deferred upkeep. One detailed complaint alleges systematic removal of negative reviews and filed complaints with the BBB and Texas Attorney General over unresolved building defects.
