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MAA Worthington

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 265 Google reviews · How we rank ›

3.7(265) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
MAA Worthington
Service
Luxury High-Rise Apartments
Reviews
265

What we found

Worthington's maintenance workers-Alvaro, Wilfredo, Matthew, and others-draw consistent praise for speed and respect, with residents thanking them for quick dishwasher replacements and thoughtful service. Yet this goodwill masks deeper problems: elevators fail every other week, security is weak (cars broken into daily, shattered glass ignored), hallways reek of dog urine, and management brushes off complaints with dismissive responses. The pool shines and the location is central, but infrastructure neglect and poor communication leave many feeling trapped in a well-staffed shell.

Some residents report receiving incentives for five-star maintenance reviews, raising questions about rating authenticity. Parking garage design is cramped, noise from the nearby bar Mila bleeds into McKinney-facing units, and amenities (gym, printer, coffee station) are either broken or underwhelming. One resident called it "by far the worst apartment experience" despite the good maintenance team. Individual units can be pleasant, but building-level management failure undermines daily living.

Praised for
  • responsive maintenance staff
  • quick repairs
  • friendly team members
  • clean pool
  • convenient location
Watch-outs
  • chronic elevator failures
  • slow management response
  • security concerns and break-ins
  • poor cleanliness (dog waste, urine)
  • inadequate parking design
  • temporary fixes instead of proper repairs
responsive-managementpoor-communicationmaintenance-quickmaintenance-slowunresponsive-officesecure-parking
Best for: Those who prioritize quick maintenance response and don't mind building-level inconsistency.
Think twice if: Elevator reliability matters to you, or you value responsive management and security. Parking constraints and noise from nearby bar Mila also factor in.

What's working here

  • individual maintenance staff responsiveness
  • quick repairs for unit issues
  • clean pool area
  • central location near Uptown

Read this before you tour

  • Alvaro, Wilfredo Garcia, Matthew, India, Peter, Sedrick, Emmerson Moreta, Zedric Zuniga named as standout maintenance/leasing staff
  • Maintenance team reports suggest some five-star reviews tied to incentives
  • One elevator down every other week; residents report waits of 10+ minutes
  • Gym has broken treadmill and elliptical since move-in; printer frequently non-functional
  • Parking garage spots tight with numerous pillars; residents report difficulty and concern over car damage
  • Dog urine left in elevators for extended periods; management sends emails but no enforcement
  • Bar Mila across the street plays music until 2am weeknights (Monday events); music bleeds into McKinney-facing units
  • Roof work involved constant banging 7am-5pm for two weeks; work-from-home residents affected

What residents say

Luxury High-Rise Apartments
Maintenance staff shine with speed and professionalism, but building systems (elevators, security, parking, cleanliness) fail regularly; management does not respond meaningfully to complaints.

Side by side with nearby options

  • Rated 3.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

Why this score

How We Score
Star rating 15
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

The numbers behind the score

5
162
4
13
3
12
2
9
1
69

Contact the property

Address
2808 McKinney Ave, Dallas, TX 75204
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartment rentalsFitness centerPoolRooftop terraceOutdoor kitchen and grilling areaBusiness centerCoworking spacesPet washing station
Published prices
Studio apartment
$1,690 - $6,195
1 bedroom apartment
starting at $1,690
2 bedroom apartment
starting at $2,710
Unit 552 (2 bed, 2 bath)
starting at $3,255
Unit 151 (1 bed, 1 bath)
starting at $1,690
Unit 743 (1 bed, 1 bath)
starting at $2,255

As published by the business on its own website; not independently verified.

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Questions we get asked

Do maintenance requests get done quickly?
Named staff like Alvaro and Wilfredo respond fast-some dishwasher replacements happen within hours or one business day. However, complaints take weeks, and systemic issues like elevator outages drag on indefinitely.
Is parking easy here?
No. Parking garage spots are tight with many pillars, making it difficult for larger vehicles. Residents report concerns over damage and slow exit times.
How reliable are the elevators?
One elevator is consistently down every other week. Management says repairs are coming but frequently misses deadlines. Waits of 10+ minutes are common.

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Residents consistently praise the property's upscale finishes, particularly gas ranges and kitchen islands with wine coolers, and credit the management team-especially Yeta and Diana-with responsiveness and genuine care. The boutique atmosphere, monthly resident events, and dog park draw repeat praise. However, a significant security concern overshadows the experience: a current resident reports multiple car thefts from the parking garage over six months with no visible management response, broken gates, and no resident notification. While the vast majority of reviews are positive, this unaddressed safety issue represents a material risk for those with vehicles and raises questions about transparency.

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MAA McKinney Avenue
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Most residents praise the leasing team's friendliness and responsiveness, naming staff like Alexandra Zavala, Vic Gardner, and Kyera Burks for thoughtful service during move-in and lease issues. The maintenance crew (Charles, Gary, Donte, Frank, Juan, Gerardo, Mante, and Peter) is frequently cited as quick, professional, and helpful with emergency calls. Smart home controls and the Uptown location near West Village and the Katy Trail draw consistent approval. A smaller group reports frustrations: unexplained changes to resident profiles affecting parking and mail access, a persistent parking shortage despite recent system updates, and one resident's experience with post-move-out billing errors that landed on their credit report without notice. The office stops responding once a resident leaves, one reviewer observed. For most, those issues are outweighed by staff quality and location value.

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Leasing agents Jerry, Karl, Halle, and Autumn earn consistent praise for welcoming, thorough assistance; maintenance staff including Denny and Christian respond quickly to repairs. The dog park and location near Katy Trail appeal to younger residents, and apartments are spacious with new appliances. Recurring problems undermine the experience: both elevators fail every few weeks, sometimes simultaneously, with repairs stretching weeks. Pest sightings at move-in, slow grounds cleaning, and access card glitches frustrate residents. Long-term tenants overlook these issues; newer residents report them sharply.

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Last updated 2026-08-13