DFW Multifamily Property Directory
Menu
Start Your Search Call

Maddox Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 289 Google reviews · How we rank ›

4.0(289) 68 composite score See reviews on Google ✓ Google-verified
Luxury
Maddox Apartments
Location
Cityplace, Dallas
Service
Luxury
Reviews
289
Ranking
#305 in Luxury
Best for
Professionals and couples seeking urban Uptown living with pet-friendly staff and quick maintenance response.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-04.

Our Review

Reviewers consistently praise the location, maintenance speed, and leasing manager Antonio's warmth and professionalism. Multiple residents highlight same-day or next-day service requests, pet-friendly staff, and the convenience of living above Kroger and near the Katy Trail.

However, a significant minority report serious safety concerns: repeated car break-ins and thefts within the enclosed garage despite security being an advertised amenity. Some describe management as dismissive about these complaints and highlight elevator outages and housekeeping issues. The property's identity as luxury living is questioned when residents pay premium rates but face delayed security responses and ongoing security breaches.

Praised for
  • Antonio's exceptional customer service
  • fast maintenance response
  • prime Uptown location near Katy Trail and retail
  • pet-friendly amenities and staff
  • responsive management and communication
Watch-outs
  • car break-ins and theft in parking garage
  • slow security response and ineffective enforcement
  • inconsistent elevator functionality
  • hallway cleanliness and odor issues
  • understaffed or dismissive front office
friendly-staffmaintenance-quicksecure-parkingpest-problemsresponsive-managementmodern-amenitiesunresponsive-office
Best for: Professionals and couples seeking urban Uptown living with pet-friendly staff and quick maintenance response.
Think twice if: Car security and ongoing break-ins in the garage are documented concerns; if parking safety is critical, ask about current camera systems and non-resident access controls.

What Reviewers Like

  • Unbeatable Uptown location directly above Kroger
  • fast maintenance response (same day to 24 hours)
  • pet-friendly staff and bark park
  • leasing manager Antonio praised for genuine care

What to Know Before You Tour

  • Leasing manager Antonio named repeatedly for exceptional service and genuine engagement
  • maintenance requests resolved within 12-24 hours typical
  • AC repair on Sunday (took until Monday in July heat)
  • management worked with resident on rent payment issue
  • formerly managed by Lincoln; new management credited with positive changes
  • security personnel sometimes unresponsive to voicemail calls
  • elevators frequently out of service

What Stands Out

Luxury
Premium pricing does not match security effectiveness; car break-ins and theft are recurring resident complaints despite 'luxury' positioning.

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

How We Scored It

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
200
4
14
3
8
2
10
1
57

Location & Contact

Address
2660 N Haskell Ave., Dallas, TX 75204
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsStudio apartmentsResort-style poolsFitness centerPet spaBark parkExtra storage

As published by the business on its own website; not independently verified.

Enquire about Maddox Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Maddox Apartments. We only share your details with providers relevant to your request.

Frequently Asked Questions

How fast do maintenance requests get done?
Most requests are addressed within 12-24 hours; weekend repairs may take until the next business day. One resident reported an AC issue called Sunday morning was fixed Monday.
Is the property pet-friendly?
Yes; the website lists a pet spa and bark park. Multiple reviews praise the office team's friendliness to residents with dogs.
What's nearby?
Kroger is in the building. Target is across the street. The Katy Trail and Uptown restaurants and shops are within a short drive or walk.

Similar apartment complexes nearby

The Oliver Dallas
78

The Oliver Dallas

4.7(78)✓ Google-verifiedPublishes prices

Most residents praise The Oliver's walkable Uptown location, thoughtful architecture, and staff warmth-particularly team members like Zoe and Megan who handle leasing and support. Move-in runs smoothly and maintenance responds quickly. Two one-star reviews raise serious concerns: one resident felt unwelcome based on race, another describes being denied without upfront clarity after paying a deposit during a family medical emergency.

Luxury
View profile
Innova Apartments
81

Innova Apartments

4.5(472)✓ Google-verified

Most residents praise the leasing and front-office staff by name: Kuwana, Harley, Whitney, Chloe, and Shaquil receive repeated mention for going beyond standard service, making walkthroughs informative and move-ins smooth. Maintenance responds quickly and the complex sits well near shops and nightlife. However, a minority report management unresponsive to emails, excessive guest towing, and one severe billing error post-move-out that created credit reporting stress despite staff verbal assurances of correction. Quality of community experience hinges on timing and which staff member handles your situation. The leasing phase earns consistent five-star notes for communication and professionalism. Long-term resident satisfaction splits: those who interact with named staff solve problems easily; those relying on email or referral tracking describe frustration and avoidable administrative friction.

Luxury
View profile
Treymore at Cityplace Apartments
85

Treymore at Cityplace Apartments

4.6(345)✓ Google-verified

Residents consistently report rapid maintenance dispatch and repairs, with Marcelo, Alberto, and Jose named repeatedly across months of reviews for same-day fixes and respectful service. Management staff including Carrie Williams and Londonn earn praise for patience and attentiveness. One concern about neighborhood conditions surfaced, though the bulk of feedback centers on staff competence and care rather than building or area issues. Service quality stands on relationships. Multiple residents mention feeling at home within months, crediting both maintenance speed and the office team's willingness to follow up after incidents. Maintenance requests for AC failures, electrical issues, and general repairs are consistently resolved promptly.

LuxuryAffordable Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16