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Madison Point

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 110 Google reviews · How we rank ›

3.9(110) 61 composite score See reviews on Google ✓ Google-verified
Luxury
Madison Point
Location
Oak Cliff, Dallas
Service
Luxury
Reviews
110
Ranking
#468 in Luxury
Best for
prospects comfortable with direct, price-conscious leasing conversations

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Residents and prospects experience strong inconsistency at Madison Point. Some staff, including Assistant Manager Dorothy Golden, deliver warm, thorough service that earns five-star praise. However, multiple visitors report coldness, dismissiveness, and judgment from front-desk personnel. Office hours slip, packages languish, and security issues-including a vehicle theft within camera range-go unresolved. The 3.9 rating reflects this scatter: strong loyalty when staff excel, sharp frustration when they do not.

Praised for
  • welcoming management and staff
  • professional customer service
  • peaceful community
Watch-outs
  • inconsistent staff attitudes and professionalism
  • office hours not honored
  • security concerns (vehicle theft)
  • package handling
responsive-managementpoor-communicationunresponsive-officefriendly-staffunexpected-fees
Best for: prospects comfortable with direct, price-conscious leasing conversations
Think twice if: office closes early, staff professionalism varies, vehicle security has not been tested effectively

What Reviewers Like

  • professional and welcoming management when engaged
  • units available across pricing tiers

What to Know Before You Tour

  • Assistant Manager Dorothy Golden praised for thoroughness and professionalism in some visits, but also reported for dismissive attitude in others
  • office hours advertised but not consistently honored
  • vehicle theft within camera range; no resolution reported

What Stands Out

Luxury
professional leasing service praised by some visitors; others report unwelcoming, judgmental front-desk interactions.

Compare with Nearby Apartments

  • Rated 3.9 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How We Scored It

How We Score
Star rating 26
Review volume 89
Review recency 89
Review sentiment 45
Profile completeness 100
Verification 30

Rating Breakdown

5
59
4
19
3
9
2
3
1
20

Location & Contact

Address
220 W Overton Rd, Dallas, TX 75224
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Enquire about Madison Point

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Frequently Asked Questions

What is the rent range?
Three-bedroom apartments range from $880 to $1550 per month.
Are office hours reliable?
The office advertises set hours but closes early; reviewers recommend calling ahead or visiting early in business hours.

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Last updated 2026-09-16