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Mag & May Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 157 Google reviews · How we rank ›

4.2(157) 70 composite score See reviews on Google ✓ Google-verified
Affordable HousingLuxury
Mag & May Apartments
Location
Fort Worth
Services
Affordable Housing, Luxury
Reviews
157
Ranking
#77 in Affordable Housing
Best for
people prioritizing fast maintenance response and a modern property aesthetic

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

The maintenance team stands out for rapid response and skilled repairs, with technicians like Willy, Brian, Will, and Carl praised for fixing major issues within hours or a day. The property itself attracts residents for its aesthetics, amenities, and South Fort Worth location near dining and shops.

Office performance is the persistent problem. Multiple recent residents report weeks of non-response to calls, emails left unreturned, repeated billing mistakes (especially phantom renter's insurance charges), and lease renewals or security deposit refunds that stall for months. Property manager Cameron has drawn complaints for dismissiveness, incorrect information, and threatening language. When Anne White from regional management has stepped in, issues move forward.

Praised for
  • quick, skilled maintenance response
  • welcoming leasing staff on good days
  • beautiful property and amenities
  • quiet community
  • good location near restaurants
Watch-outs
  • unresponsive management and office staff
  • repeated billing errors and overcharges
  • slow or broken repairs outside maintenance
  • disorganized application and lease renewal process
  • dismissive staff behavior, especially property manager Cameron
maintenance-quickfriendly-staffmodern-amenitiespoor-communicationunresponsive-officeunexpected-feesmaintenance-slow
Best for: people prioritizing fast maintenance response and a modern property aesthetic
Think twice if: you need reliable office communication, accurate billing, or quick lease processing; recent residents report long waits for responses and recurring phantom charges

What Reviewers Like

  • maintenance responds and completes repairs within 24 hours
  • modern property with good location near dining and retail
  • beautiful amenities and quiet community

What to Know Before You Tour

  • Maintenance team includes Willy, Brian, Will, Carl, and Jody; typical repair time under 24 hours
  • Property manager Cameron cited for dismissiveness and communication failures in recent reviews; regional manager Anne White noted for responsiveness when contacted
  • Recurring billing issue: residents charged for renter's insurance even after providing proof of outside coverage or showing duplicates; management acknowledges it happens to multiple residents but offers no timeline for fixes
  • Application process and lease renewal delays common; office phones often go unanswered or voicemails not returned
  • Security deposit refunds take months without follow-up; resolution accelerated when Anne White from regional management involved
  • Garage security doors frequently broken and delayed in repair
  • Dwello smart home features advertised but reported non-functional; management provides broken units and directs residents to external support

What Stands Out

Affordable Housing
Affordable units available, but residents report unexpected fee additions and billing issues that undermine affordability claims.
Luxury
Modern aesthetic and amenities appeal to luxury-seeking residents, but office mismanagement and unresolved maintenance issues outside emergency repairs dampen experience.

Compare with Nearby Apartments

  • Rated 4.2 against a 3.89 average across the 280 affordable housing businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How We Scored It

How We Score
Star rating 43
Review volume 95
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
117
4
6
3
2
2
6
1
26

Location & Contact

Address
315 W Magnolia Ave, Fort Worth, TX 76104
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartmentsModern apartmentsAffordable apartments

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Mag & May Apartments

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Frequently Asked Questions

How fast does maintenance respond?
Residents report work orders completed within 24 hours, often faster. One resident reported a Friday 4 PM request answered within an hour with after-hours installation. AC repairs typically resolved within 3 business hours.
What is the application timeline?
Timeline varies widely. Some residents report approval within 24 hours at other complexes after giving up on Mag & May. Recent applicants describe a month-long cycle of unclear status, unreturned calls, and repeated requests for missing information.
Are there hidden fees?
Multiple residents report unexpected charges added after move-in, particularly duplicate renter's insurance fees. Management acknowledges this happens to multiple tenants but has not resolved it quickly.

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Last updated 2026-09-16