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Maxwell Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 339 Google reviews · How we rank ›

3.6(339) 60 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
Maxwell Apartments
Service
Luxury High-Rise Apartments
Reviews
339

What we found

Alice and Veronica at Maxwell earn consistent praise for patient, knowledgeable leasing tours and helpful management, making first-time renters feel valued. Behind that front-desk warmth, residents report delayed maintenance on AC units and other repairs, confusing or unresolved fee disputes, a non-working emergency phone line, and gate codes that do not function properly for days after move-in.

Service quality depends heavily on which staff member you encounter. Leasing goes smoothly for most; living conditions deteriorate when maintenance requests go unanswered or emergency repairs stretch past 8 hours in summer heat. Deposits and application fees create frequent disputes, with some residents unclear about retention policies until after money is withheld.

Praised for
  • standout leasing staff (Alice, Veronica)
  • professional, welcoming service during tours
  • responsive management for accommodations
  • well-maintained grounds
Watch-outs
  • maintenance delays and repeat issues
  • unclear deposit/fee policies and retention
  • poor emergency response times
  • non-functional emergency hotline
  • gate access and access control failures
  • pet waste and noise problems
responsive-managementpoor-communicationmaintenance-slowfriendly-staffunexpected-feesmodern-amenities
Best for: first-time renters prioritizing a smooth leasing tour and patient guidance
Think twice if: you rely on quick emergency maintenance response or need clarity on fee policies before paying application or holding deposits

What's working here

  • standout leasing team (Alice, Veronica praised by name)
  • 24-hour emergency maintenance promise
  • pet-friendly with pool and clubhouse

Read this before you tour

  • Alice and Veronica named repeatedly for leasing and management excellence
  • 24-hour emergency maintenance advertised but delayed 8+ hours in resident report
  • emergency phone line on resident portal documented as non-functional
  • gate codes still non-functional after one week of tenancy
  • AC repeat issues noted (same problem within 3 weeks)
  • dishwasher non-functional at move-in; not repaired after multiple requests
  • application and holding fees ($250-$400) disputed in three separate reviews with unclear retention policies

What residents say

Luxury High-Rise Apartments
leasing tours and move-in guidance consistently praised; maintenance and access issues undermine post-move experience

Side by side with nearby options

  • Rated 3.6 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

Why this score

How We Score
Star rating 8
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

The numbers behind the score

5
197
4
25
3
10
2
10
1
97

Contact the property

Address
8300 Brentwood Stair Rd, Fort Worth, TX 76120
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartment rentalsPet-friendly housingClubhouseSwimming poolsOn-site parkingDoor-to-door trash pick-up24-hour emergency maintenanceHigh-speed internet access
Published prices
Rent
up to 6 weeks free rent

Credentials claimed:Equal housing

As published by the business on its own website; not independently verified.

Enquire about Maxwell Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Maxwell Apartments. We only share your details with providers relevant to your request.

Questions we get asked

How long do background checks take?
Three business days, according to one resident review.
What happens if my application is denied?
Application fees and holding deposits are retained; one resident reports unclear communication about retention policies before payment.
Is there emergency maintenance available at night?
24-hour emergency maintenance is advertised, but one resident reported no arrival or update after submitting a request at 6 PM during summer heat.

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Residents consistently highlight staff by name: Flower (property manager), Sylvia (assistant), and Chris (maintenance lead) earn repeated praise for professionalism and availability. Maintenance requests get handled fast. The community feels clean, secure, and peaceful, with townhome-style units and strong upkeep. One resident mentioned a garage door repair pending, but overall the leasing and maintenance teams create an experience where residents say they feel genuinely cared for and at home.

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Jefferson Ederville
59

Jefferson Ederville

4.0(17)✓ Google-verifiedPublishes prices

Five-star reviews celebrate new buildings, resort-style amenities, and standout leasing staff-especially Faith Garcia, Darius Ross, and Valerie-who go above expectations. One-star reviews paint a starkly different picture: applicants wait weeks with minimal communication, face final denials days before move-in, and encounter disorganized office practices despite having submitted documents early. The split reflects two separate experiences. Tour-ready applicants encounter warm, thorough staff who highlight attainable pricing and amenities. Those navigating approval see red tape, blame-shifting to CoreLogic, forgotten paperwork, and staff who don't follow up-leaving families in housing limbo when timing matters most.

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Last updated 2026-08-13