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The Retreat

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 109 Google reviews · How we rank ›

3.9(109) 72 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
The Retreat
Service
Luxury High-Rise Apartments
Reviews
109

What we found

Residents consistently highlight staff by name: Flower (property manager), Sylvia (assistant), and Chris (maintenance lead) earn repeated praise for professionalism and availability. Maintenance requests get handled fast. The community feels clean, secure, and peaceful, with townhome-style units and strong upkeep.

One resident mentioned a garage door repair pending, but overall the leasing and maintenance teams create an experience where residents say they feel genuinely cared for and at home.

Praised for
  • responsive staff and management
  • quick maintenance responses
  • well-maintained grounds
  • welcoming leasing office
  • safe and peaceful community
Watch-outs
  • garage door repairs delayed
responsive-managementfriendly-staffmaintenance-quickclean-groundsquiet-communitysecure-parking
Best for: Residents seeking responsive, personable management and quick maintenance support.
Think twice if: Minor appliance or structural repairs may occasionally take longer than expected.

What's working here

  • named staff known for responsiveness
  • same-day maintenance requests
  • townhome-style privacy with community amenities
  • strong management communication

Read this before you tour

  • Flower Pelayo: property manager praised for warm, attentive leasing tours
  • Sylvia: assistant manager noted for professionalism and availability
  • Chris: maintenance lead known for quick problem-solving and same-day response
  • AC repair reported completed before resident returned from reporting the issue
  • Pest control service available on request

What residents say

Luxury High-Rise Apartments
Residents value townhome-style privacy combined with luxury amenities (fitness center, pool, pet park); private garages and fenced yards align with high-end community standards.

Side by side with nearby options

  • Rated 3.9 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

Why this score

How We Score
Star rating 27
Review volume 89
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

The numbers behind the score

5
64
4
12
3
6
2
7
1
20

Contact the property

Address
8200 Brentwood Stair Rd, Fort Worth, TX 76120

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
one-bedroom townhomestwo-bedroom townhomesthree-bedroom townhomespoolBBQ grill24-hour fitness centerpet parkwood-burning fireplaces

As published by the business on its own website; not independently verified.

Enquire about The Retreat

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Questions we get asked

What services does the maintenance team offer?
Maintenance is on-site and responsive to requests. One resident reported an AC repair completed the same day it was reported. Residents can also request pest control on order.
Who handles leasing questions?
Flower (property manager) and Sylvia (assistant manager) lead the leasing office and are noted by residents for their professionalism, patience, and readiness to answer concerns.
What amenities are included?
According to their website, amenities include a 24-hour fitness center, pool, BBQ grill, pet park, wood-burning fireplaces, and private fenced backyards with attached garages.

Similar apartment complexes nearby

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Maxwell Apartments

3.6(339)✓ Google-verifiedPublishes prices

Alice and Veronica at Maxwell earn consistent praise for patient, knowledgeable leasing tours and helpful management, making first-time renters feel valued. Behind that front-desk warmth, residents report delayed maintenance on AC units and other repairs, confusing or unresolved fee disputes, a non-working emergency phone line, and gate codes that do not function properly for days after move-in. Service quality depends heavily on which staff member you encounter. Leasing goes smoothly for most; living conditions deteriorate when maintenance requests go unanswered or emergency repairs stretch past 8 hours in summer heat. Deposits and application fees create frequent disputes, with some residents unclear about retention policies until after money is withheld.

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Jefferson Ederville
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Jefferson Ederville

4.0(17)✓ Google-verifiedPublishes prices

Five-star reviews celebrate new buildings, resort-style amenities, and standout leasing staff-especially Faith Garcia, Darius Ross, and Valerie-who go above expectations. One-star reviews paint a starkly different picture: applicants wait weeks with minimal communication, face final denials days before move-in, and encounter disorganized office practices despite having submitted documents early. The split reflects two separate experiences. Tour-ready applicants encounter warm, thorough staff who highlight attainable pricing and amenities. Those navigating approval see red tape, blame-shifting to CoreLogic, forgotten paperwork, and staff who don't follow up-leaving families in housing limbo when timing matters most.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing

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Last updated 2026-08-13