Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Residents praise the leasing office staff (named Celia) and a generally quiet, secure neighborhood with spacious apartments. However, maintenance responsiveness remains inconsistent; one resident reported weeks without air conditioning after multiple repair requests, though more recent reviews suggest improved support from the team.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: More recent reviews (2023-2024) reflect improved responsiveness compared to 2021 complaints about air conditioning repairs and staff support.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Current residents report strict policies, unresponsive management, and unmet expectations around pet accommodations. Older reviews praised the location and staff kindness, but recent feedback suggests service quality has declined significantly over the past few years.
Ivy has earned strong marks for reactive maintenance speed and staff like Jose's professionalism, plus a welcoming community feel. However, persistent utility failures, sluggish management response, and complaints about unsanitary upkeep undercut the positives and leave the property below category average.
Most residents report serious safety concerns, frequent property crime, and unresponsive maintenance. While some praise individual staff members like the leasing office, systemic issues with security, aging laundry equipment, and inconsistent AC service dominate the feedback. Management conduct receives mixed reviews, with some residents citing helpful assistance and others describing rudeness and financial pressure.
Last updated 2026-09-16