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Sunchase Square Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 46 Google reviews · How we rank ›

2.7(46) 43 composite score See reviews on Google
Luxury
Sunchase Square Apartments
Location
Vickery Meadow, Dallas
Service
Luxury
Reviews
46
Ranking
#796 in Luxury

Core details are sourced from this business's Google Business Profile (checked 2026-09-16).

Our Review

Most residents report serious safety concerns, frequent property crime, and unresponsive maintenance. While some praise individual staff members like the leasing office, systemic issues with security, aging laundry equipment, and inconsistent AC service dominate the feedback. Management conduct receives mixed reviews, with some residents citing helpful assistance and others describing rudeness and financial pressure.

Praised for
  • responsive maintenance staff
  • helpful leasing office
  • manager attentiveness (when present)
Watch-outs
  • vehicle break-ins and car damage
  • inadequate security
  • broken laundry equipment
  • AC failures in heat
  • abusive or dismissive management
  • deposit disputes
poor-communicationmaintenance-slowunresponsive-officeoutdated-units
Think twice if: Anyone prioritizing security, reliable maintenance, and transparent billing should look elsewhere; repeated car break-ins and equipment failures are frequent complaints.

What Reviewers Like

  • responsive AC repair calls (select cases)
  • attentive leasing staff (select interactions)

What to Know Before You Tour

  • Manager Sally cited in complaints for rudeness and perceived discrimination
  • AC repairs reported as fast in some instances
  • Laundry dryers malfunction; advertise 20 min per quarter but do not add time correctly
  • Residents report finding roaches upon move-in
  • Playground reportedly neglected; unsupervised children damaging property nearby

Compare with Nearby Apartments

  • Rated 2.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 73
Review recency 100
Review sentiment 29
Profile completeness 50
Verification 0

Rating Breakdown

5
18
4
0
3
2
2
2
1
24

Location & Contact

Address
7317 Holly Hill Dr, Dallas, TX 75231

Last verified 2026-09-16

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Last updated 2026-09-16