Core details are sourced from this business's Google Business Profile (checked 2026-09-16).
Mountain View scores 2.9 stars, well below the 3.79 category average, with 44% of reviews rating it one or two stars. Persistent complaints centre on crime (car break-ins, apartment theft), pest problems, and major maintenance failures, particularly AC outages during summer heat. Limited positive feedback suggests management responsiveness has improved for some residents, but safety and habitability concerns dominate the recent record.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Sentiment has not meaningfully improved; one reviewer from three years ago noted "a lot more quieter" but recent reviews (1-2 years old) report ongoing crime and maintenance crises.
Last verified 2026-09-16
As listed on Google.
Residents praise fast maintenance and a genuinely engaged management team that handles emergencies within hours and communicates in both English and Spanish. The community feels family-focused with organized activities, though several tenants report ongoing pest issues and aging laundry machines that frustrate daily living.
A 30-year-old affordable housing operator in Oak Cliff with sharp inconsistency: past residents praised Dornell and Britney Sinclair's responsiveness and clean units, but recent and older reviews paint a darker picture of pest problems, mold that persists for years, maintenance that ignores emergency calls, and a neighborhood marked by frequent police presence and violence. Parking enforcement appears harsh, especially toward visiting caregivers. The exterior has been worked on, but residents report the interior problems remain unresolved.
Strong rapport with front-line staff, especially Tina and Kash, keeps some residents loyal despite broader operational issues. Units show well initially, and the community accepts multiple housing vouchers, but long-term resident complaints centre on unresponsive maintenance, aggressive deposit handling, safety lapses, and pest problems that emerge after move-in.
Last updated 2026-09-16