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Woodridge Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 180 Google reviews · How we rank ›

3.3(180) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Income Restricted HousingLuxury High-Rise Apartments
Woodridge Apartments
Services
Affordable & Income Restricted Housing, Luxury High-Rise Apartments
Reviews
180

What we found

Five-star reviews consistently highlight staff members Tina, Cindy, and Kash for patience and responsiveness. One-star reviews cite serious, recurring concerns: slow maintenance (A/C repairs), aggressive fining practices, deposit disputes, a neighborhood plagued by shootings and car theft, bed bug infestations, and a gate that remains non-functional despite resident requests.

Praised for
  • staff kindness and responsiveness (Tina, Cindy, Kash)
  • helpful management team
  • effective communication across language barriers
Watch-outs
  • slow A/C repairs and maintenance response
  • excessive fines and deposit retention
  • neighborhood crime and safety concerns
  • poor security (gate always open)
  • bed bug infestation not covered
  • unresponsive management to resident complaints
friendly-staffmaintenance-slowsafe-neighborhoodunexpected-feespest-problemsunresponsive-office
Best for: residents prioritizing staff friendliness and flexible communication over neighborhood safety or rigorous maintenance standards
Think twice if: you are sensitive to neighborhood safety, depend on timely repairs, or have concerns about aggressive fee and deposit practices

What's working here

  • specific staff members widely praised by name
  • affordable rent
  • multiple floor plans (1, 2, 3 bedrooms)
  • pet-friendly policy

Read this before you tour

  • Staff members Tina, Cindy, and Kash named repeatedly for service quality
  • A/C repairs reported as slow
  • Bed bug infestation noted during unit maintenance; not covered by management
  • Security gate reported non-functional despite repeated requests
  • Multiple shooting incidents and car theft reported
  • Deposit disputes common; Tina stated only one resident received full deposit in years
  • Gym access limited to office hours only
  • Pool hours restricted (closed weekends)

What residents say

Affordable & Income Restricted Housing
affordable rent praised, but deposit disputes and excessive fines cited frequently

Side by side with nearby options

  • Rated 3.3 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

Why this score

How We Score
Star rating 0
Review volume 98
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

The numbers behind the score

5
78
4
22
3
18
2
5
1
57

Contact the property

Address
5480 Preakness Ln, Dallas, TX 75211

Last verified 2026-08-13

When the office is open

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsSwimming poolFitness centerPicnic area with barbecue grill24-hour emergency maintenanceGated community

As published by the business on its own website; not independently verified.

Enquire about Woodridge Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Woodridge Apartments. We only share your details with providers relevant to your request.

Questions we get asked

Is the fitness center available around the clock?
No. One reviewer states the gym is open during office hours only, which limited their access.
When can I use the pool?
Pool hours are restricted: closed on weekends and closes early during weekdays.

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Last updated 2026-08-13