Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Five-star reviews spotlight staff warmth and monthly social events that create real community for professionals. However, tenants report significant billing disputes at move-out, with management denying damages and applying contested pet charges; safety issues (including dog attacks unaddressed by management) and poor responsiveness outside office hours undermine trust despite the building's polished appearance.
Recent shift: Recent critical reviews (1-2 stars, within past year) cite management billing disputes, safety failures, and limited office hours, contrasting sharply with older five-star reviews praising staff and community. This suggests possible deterioration or selective experience based on tenure or issues at move-out.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Half the reviews are five-star praise for Efren and the maintenance team's responsiveness, plus the Oak Lawn location near Katy Trail and shopping. The other half flag high prices without gym or pool, bike theft from a broken room lock, and unreliable management availability. Recent reviews tilt positive; older complaints centre on management communication.
Most recent reviews highlight serious pest and maintenance issues, particularly with roaches and non-functioning air conditioning. Tenant behavior problems including unsupervised children, loud motorcycles, and loose dogs have created neighborhood friction. One earlier reviewer praised the location and quiet setting, but this sentiment does not appear in recent feedback.
Most residents praise the leasing team's professionalism, the pristine condition of the building, and the sought-after Oak Lawn location. Staff like Skylar, Luke, and Bobby are repeatedly mentioned for going above and beyond during tours and maintenance calls. One recent 2-star review flags serious concerns: management transition appears to have stalled fire code compliance, the pool has been closed due to poor upkeep, and landscaping and pet waste management have declined. The resident also notes a lack of transparency from building leadership about these issues.
Last updated 2026-09-16