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Oakwood Creek

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 110 Google reviews · How we rank ›

4.1(110) 67 composite score See reviews on Google ✓ Google-verified
Luxury
Oakwood Creek
Location
Lake Highlands, Dallas
Service
Luxury
Reviews
110
Ranking
#334 in Luxury
Best for
tenants seeking a quiet, attentively managed community who prioritize responsive service on maintenance requests

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Oakwood Creek splits sharply between residents who experience attentive management and smooth living, and others who report false promises, repair delays, and poor accountability. Alphonse and Demarcus draw consistent praise for responsiveness and tenant relationships when things run smoothly. One detailed complaint describes three months to address major maintenance issues, including water damage and unleveled countertops, after being assured of immediate fixes, with corporate eventually refunding over $2,000 to resolve potential violations.

Praised for
  • responsive maintenance
  • peaceful community
  • genuine manager-resident relationships
  • clean grounds
  • covered parking
Watch-outs
  • tour no-shows without notice
  • false promises and bait-and-switch
  • slow repairs despite promises
  • poor accountability when issues arise
  • unprofessional handling of resident concerns
responsive-managementmaintenance-quickmaintenance-slowquiet-communityclean-groundsfriendly-staffunresponsive-office
Best for: tenants seeking a quiet, attentively managed community who prioritize responsive service on maintenance requests
Think twice if: you expect immediate resolution of major repairs or need clear, documented communication; some residents report extended timelines and poor accountability for significant issues

What Reviewers Like

  • peaceful gated community
  • same-day or next-day maintenance for minor repairs
  • manager builds personal tenant relationships
  • clean, well-maintained grounds

What to Know Before You Tour

  • Alphonse (property manager) praised for personal attention and responsiveness but also reported for broken tour commitments and unaccountable handling of delayed repairs
  • DeMarcus (maintenance) noted for keeping grounds clean and repairs
  • repairs documented as same-day to next-day for minor issues but months-long for major problems (water-damaged floors, unleveled countertops, broken fence)
  • corporate refunded over $2,000 (full deposit, pet rent, moving costs, lease break fees) after escalation involving alleged false promises and potential Deceptive Trade Practices Act violations

What Stands Out

Luxury
highly responsive management and quiet environment praised by long-term residents; some new residents report unmet promises and repair delays despite luxury positioning

Compare with Nearby Apartments

  • Rated 4.1 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How We Scored It

How We Score
Star rating 37
Review volume 89
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
84
4
2
3
1
2
1
1
22

Location & Contact

Address
7920 Skillman St, Dallas, TX 75231

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsPrivate patio or balconyKitchen appliancesWasher and dryer connectionsWood-burning fireplacesSwimming poolGated access

Credentials claimed:Professionally Managed by Cirrus Asset Management, Inc., TX - License # 9003183

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How quickly does maintenance respond?
Same-day or next-day response for minor issues like outlets and AC noise. Major repairs like floor replacement have taken months according to some residents.
Is there covered parking?
Yes, assigned covered parking is included.
What amenities are available?
Swimming pool, gated access, private patios or balconies, wood-burning fireplaces, washer-dryer connections, and all-electric kitchens.

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Last updated 2026-09-16