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The Laney Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 84 Google reviews · How we rank ›

3.2(84) 56 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
The Laney Apartments
Location
Lake Highlands, Dallas
Service
Luxury
Reviews
84
Ranking
#637 in Luxury
Best for
budget-conscious renters in North Dallas willing to accept risk; pet owners seeking affordable complexes with garages.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

The Laney divides deeply: residents praise individual staff members like Wyatt and maintenance crews for responsiveness and friendliness, but overwhelming complaints center on unreachable management, missed appointments, pest infestations, billing errors, and mold. One reviewer called service "worse than zero"; another noted recent improvements but many complaints span years, suggesting persistent systemic issues despite leadership changes.

Recent shift: Wyatt's arrival as new management sparked one reviewer's praise for "improved communication" and cleanliness. However, the most severe complaints (roaches day-before move-in, stolen cars, unfixed mold/rat issues, ignored maintenance requests for months) were filed more recently, suggesting recent leadership has not yet resolved systemic problems.

Praised for
  • responsive maintenance staff
  • friendly personnel
  • pet-friendly amenities
  • improved management under new leadership
Watch-outs
  • unresponsive management and staff
  • pest and mold infestations
  • maintenance delays and incomplete work
  • billing errors and deposit disputes
unresponsive-officemaintenance-slowmaintenance-quickfriendly-staffpest-problems
Best for: budget-conscious renters in North Dallas willing to accept risk; pet owners seeking affordable complexes with garages.
Think twice if: management communication is critical to you; expect delays and may need to document maintenance requests carefully.

What Reviewers Like

  • pet-friendly with modern amenities
  • in-home washers/dryers and attached garages
  • individual maintenance and leasing staff praised by name

What to Know Before You Tour

  • Wyatt credited with improving communication and cleanliness under recent management
  • Lizbeth praised for tour and hospitality
  • Maintenance responds same-day in at least one documented case
  • Residents report roaches, rats in walls, mold infestations, and unfixed work orders lasting months
  • Residents report moved-in apartments were dirty with pest issues
  • Car thefts and break-ins documented; exterior doors left unsecured at night per resident account

What Stands Out

Luxury
marketed as luxury but residents consistently report infestations, mold, poor conditions, and management unresponsiveness incompatible with high-rise standards

Compare with Nearby Apartments

  • Rated 3.2 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 44% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 84
Review recency 98
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
36
4
6
3
10
2
3
1
29

Location & Contact

Address
7474 Skillman St, Dallas, TX 75231
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Pet-friendly apartmentsWood-burning fireplacesAttached direct-entry garagesSwimming poolIn-home washers and dryersWasher/dryer connectionsPrivate patios and balconiesModern kitchens with ceramic tile backsplash
Published prices
Rent
up to 1 month free

Credentials claimed:Pet-friendly, Accessibility

As published by the business on its own website; not independently verified.

Enquire about The Laney Apartments

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Frequently Asked Questions

Is The Laney truly pet-friendly?
Their website lists pet-friendly as a service, and one five-star review specifically praised affordability for budget pet owners in North Dallas. However, detailed pet policies, breed restrictions, and fees are not mentioned in available reviews.
How quickly does maintenance respond?
One resident reported same-day AC repair after calling. Another waited a month for a refrigerator water-line hookup marked complete but unfixed. A work order was overdue by more than a week with no contact. Responsiveness appears inconsistent.
What should I check before moving in?
Multiple residents stressed viewing the actual unit before signing or paying upfront fees. Complaints include mismatched photos, roaches found day-before move-in, and dirty units upon arrival. Inspect for pests and mold yourself.

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Last updated 2026-09-16