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One Dallas Center

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 152 Google reviews · How we rank ›

4.0(152) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Apartments
One Dallas Center
Service
Luxury High-Rise Apartments
Reviews
152

What we found

Long-term residents consistently praise the building's cleanliness, city views, and the warmth of staff members like Mikayla, Jeriah, Trey, and Nouf. Many express strong attachment to the community and note quick repairs. Recurring concerns center on prolonged elevator outages, difficulty reaching the leasing office by phone, and a pattern of maintenance access that some residents experience as disruptive. A minority of recent reviews document hostile interactions with front desk staff, raising serious questions about professionalism during move-in and tenant support outside business hours.

Recent shift: A sharp deterioration in leasing office professionalism and communication over the past 3-4 months. While staff members on the maintenance and concierge teams remain highly praised, recent reviews document poor phone responsiveness, appointment cancellations without notice, failure to greet walk-in prospects, and two separate accounts of hostile or aggressive behavior from front desk personnel during move-in and tenant inquiries.

Praised for
  • friendly and professional front desk and leasing staff
  • clean, well-maintained building and units
  • excellent city views and spacious layouts
  • quick maintenance response on many repairs
  • responsive management and responsive staff
  • welcoming atmosphere and sense of community
Watch-outs
  • elevator breakdowns and long wait times
  • unresponsive leasing office and poor phone access
  • maintenance access without adequate notice
  • slow turnaround on certain repairs
  • unprofessional and hostile behavior from staff in isolated incidents
responsive-managementpoor-communicationclean-groundsmaintenance-slowmaintenance-quickmodern-amenitiesfriendly-staffunresponsive-office
Best for: Downtown professionals seeking luxury finishes, high-end amenities, and strong community atmosphere.
Think twice if: Elevators have broken for extended periods. Leasing office is often unreachable by phone. Maintenance may enter without adequate notice. A small number of residents report poor or hostile staff interactions.

What's working here

  • premium amenities: 30th-floor sky lounge, resort pool with cabanas, 5,000 sq ft Technogym fitness center
  • named staff known for going above and beyond (Mikayla, Jeriah, Trey, Nouf)
  • direct downtown Dallas location with DART station access
  • consistently praised for cleanliness and city views

Read this before you tour

  • Mikayla, Jeriah, Robby, Aliza, Trey, and Nouf named in positive reviews for service and professionalism
  • Elevators broken for 4 months as of one review
  • Technogym equipment and spin studio in 30th-floor fitness center
  • 30th-floor sky lounge with city views
  • Dog park, outdoor grilling area, private massage rooms on-site
  • One resident reported water leak detector installed and used to demand frequent unit access
  • Concierge staff sometimes absent from desk

What residents say

Luxury High-Rise Apartments
Premium finishes, 30th-floor lounge and city views consistently praised; elevator and maintenance access issues are significant operational pain points for residents.

Side by side with nearby options

  • Rated 4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

Why this score

How We Score
Star rating 33
Review volume 95
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

The numbers behind the score

5
101
4
10
3
4
2
8
1
29

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
High-rise apartment rentalsResort style pool area with private cabanas5,000 sq ft fitness center with Technogym and spin studio30th floor Sky Lounge and Club RoomCovered parking garageDog parkOutdoor grilling areaPrivate massage rooms
Published prices
Studio apartment (S1, 568 sq ft)
Starting At $1505
1 Bed/1 Bath (A1, 694 sq ft)
Starting At $1835
1 Bed/1 Bath (A2, 788 sq ft)
Starting At $1939
1 Bed/1 Bath (A3, 795 sq ft)
Starting At $1819
1 Bed/1 Bath (A5, 1022 sq ft)
Starting At $2279

As published by the business on its own website; not independently verified.

Enquire about One Dallas Center

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Questions we get asked

What transit access does One Dallas Center offer?
The property has direct access to the St. Paul DART station outside the building.
Is there parking at One Dallas Center?
Yes, the building includes a covered parking garage.
What fitness facilities are available?
A 5,000 sq ft fitness center on the 30th floor includes Technogym equipment and a spin studio, plus a resort-style pool with private cabanas.

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Luxury High-Rise Apartments

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Last updated 2026-08-13