Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Management is hard to reach. One reviewer warned against living here due to an inability to contact the office, and with only two Google reviews averaging 2 stars, evidence of consistent resident experience is limited.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-09-16
As published by the business on its own website; not independently verified.
Staff like Amanda earn consistent praise for attentiveness, and the walkable Lower Greenville location appeals to residents. However, recent reviews document severe black mold and water damage that management has ignored for weeks, compounded by long-standing complaints about inadequate parking, poor lease enforcement, and finish-quality shortfalls that undercut the luxury positioning.
Leasing staff, particularly Jeo and Andry, are the consistent highlight: reviewers praise their knowledge, patience, and follow-through during tours and move-ins. The property is well-maintained and the Lower Greenville location is walkable. However, residents report serious operational issues including frequent fire alarm disruptions, basement garage power failures, sealed unit windows limiting ventilation, loose pet policies in common areas, and at least one major scheduling miss that left prospects waiting 30+ minutes with no staff arrival. Price complaints recur, with one reviewer calling it "insane cost." The concerns about basic operations and unit design suggest potential friction between the luxury positioning and actual living conditions, especially for residents signing year-long leases.
Stardust struggles with persistent maintenance failures and neglected amenities that contradict its marketing photos. Current residents report non-working air conditioning, broken washers and dryers, a brown pool, a non-functional gate, and pest problems despite the property's designed appeal. Staff responsiveness is mixed: leasing agents like Rick Plock and Katie earned praise for attentiveness, but front office and maintenance fall short on communication and follow-through. The gap between advertised luxury and lived experience is the core complaint.
Last updated 2026-09-16