Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.
Five-star reviewers praise recent renovations, on-site improvements like the new playground and app-based laundry, and staff responsiveness when maintenance is prioritized. Newer tenants report quick problem resolution and good management attention.
One and two-star reviewers describe months-long A/C outages despite repeated service requests, a leasing office that doesn't return calls, frequent management and billing staff turnover, unexplained charges on rent bills, pest problems, and work orders falsely marked complete. Several tenants report having to stay on staff constantly to get repairs done, especially with children in hot apartments.
Recent shift: Five-star reviews cluster around one to two years ago, praising "new management" and property improvements. Recent one and two-star reviews (past 4 months) describe recurring A/C failures, unresponsive phone lines, false work-order completion, and staff turnover, suggesting operational quality has deteriorated or earlier improvements were not sustained.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
Five-star reviewers praise staff warmth and the safe, convenient location near work. One-star residents report serious problems: black mold exposure, maintenance delays exceeding three months, roach infestations despite pest control, unannounced hot water shutoffs, and billing disputes after move-out.
Staff like Alyssa and Melissa earn consistent praise for attentiveness and care, and the maintenance team responds promptly when called. However, residents report months-long waits on gate repairs, recurring AC failures, ongoing pigeon infestations, and a broken package room-all unresolved despite multiple requests. Thin walls amplify neighbor noise, and some tenants cite security lapses ranging from package theft to attempted break-ins with little follow-up from management.
Many residents credit the leasing office and maintenance team with going the extra mile, particularly under current management, and praise the nearby medical district location and amenities. However, serious complaints about mold, carpet odors, slow AC repairs, and heavy-handed cleaning fee deductions offset this goodwill. One long-term tenant noted management has improved recently, but structural issues around accessibility remain problematic for those with mobility needs. Prices start at $1,083 for studios and top out near $2,928. Their website lists pet-friendly policies with no breed or weight limits, smart home tech, EV charging, and a resort-style pool. One reviewer flagged that staff receive bonuses for five-star reviews, which may skew the rating higher than lived experience suggests.
Last updated 2026-09-16