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The Ayva at Oaklawn

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 63 Google reviews · How we rank ›

3.7(63) 58 composite score See reviews on Google ✓ Google-verified
Luxury
The Ayva at Oaklawn
Location
Dallas
Service
Luxury
Reviews
63
Ranking
#587 in Luxury
Best for
Residents prioritizing location and staff courtesy over maintenance reliability.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Five-star reviewers praise staff warmth and the safe, convenient location near work. One-star residents report serious problems: black mold exposure, maintenance delays exceeding three months, roach infestations despite pest control, unannounced hot water shutoffs, and billing disputes after move-out.

Praised for
  • friendly, helpful staff
  • safe, peaceful community
  • convenient location
  • easy leasing process
Watch-outs
  • slow maintenance response
  • poor maintenance quality
  • pest problems
  • water/mold issues
  • billing disputes
  • unprofessional office treatment
responsive-managementmaintenance-slowpest-problemssafe-neighborhoodfriendly-staff
Best for: Residents prioritizing location and staff courtesy over maintenance reliability.
Think twice if: You have maintenance issues or need responsive upkeep; reviewers report three-month delays and unresolved problems.

What Reviewers Like

  • Convenient location near major thoroughfares
  • Staff praised for friendliness and attentiveness
  • Gated community with security

What to Know Before You Tour

  • Maria and David named for leasing assistance
  • Assistant managers praised for support
  • Aaron pest control used but residents report ongoing infestations
  • Black mold exposure reported in one unit over three years
  • Hot water service interrupted without notice
  • Annual rent increases of $100 per year mentioned

What Stands Out

Luxury
Staff attentiveness and location appeal to long-term residents, but maintenance failures and billing disputes undermine the luxury positioning.

Compare with Nearby Apartments

  • Rated 3.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

How We Scored It

How We Score
Star rating 16
Review volume 78
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Rating Breakdown

5
41
4
1
3
0
2
0
1
21

Location & Contact

Address
2601 Arroyo Ave, Dallas, TX 75219

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

Amenities & Property Details

Services listed
1, 2, and 3 bedroom apartments for rentpoolbusiness centerlaundry facilitybark parkwaste stations

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

Is the complex secure?
Yes, the property has gates and reviewers describe it as safe and peaceful.
How long does maintenance take?
According to complaints, maintenance delays range from several months to six months for issues like hot water service.

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Luxury

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Last updated 2026-09-16