Core details are sourced from this business's Google Business Profile (checked 2026-09-16).
Park Terrace scores 2.9 stars on 14 reviews, well below the luxury high-rise category average of 3.79. Tenants report outdated apartments, poor grounds maintenance, and inconsistent management communication; staff attitudes divide reviewers sharply, with praise for maintenance tech Steve but complaints about disrespect from some office staff. Limited review detail prevents deeper assessment.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-09-16
As listed on Google.
Recent positive reviews praise the quiet setting and an assistant manager by name, but older reports flag serious concerns: police were called for nightly gunshots, pest infestations went unresolved, and office staff were unresponsive or dismissive. Details are sparse in the newer reviews.
Management and leasing staff earn consistent praise for being helpful and approachable, with work orders often completed within a day or two. Yet a parallel stream of complaints describes roach problems, mold, slow emergency responses, and security concerns including vehicle theft that management reportedly fails to resolve even after repeated reports. Recent reviews hint at a turning point. New office staff appear to be tackling problems more directly, and longtime residents mention improvement. However, the persistent complaints about pest control and maintenance follow-through remain the property's core weakness, leaving prospective tenants weighing friendly service against reliability concerns.
Autumn Chase is split sharply: newer reviews praise staff like Jeanette and Jessie, but four years of tenant accounts detail persistent sewage backups, roach infestations, slow repairs (sometimes months), and frequent management turnover. The complex operates in a high-crime area with heavy police presence for gun violence.
Last updated 2026-09-16