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Rio Apartments

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 241 Google reviews · How we rank ›

4.4(241) 73 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Rio Apartments
Service
Luxury High-Rise Apartments
Reviews
241

What we found

Staff members Beatrice, Jessica, and Joshua earn consistent praise for going above and beyond during move-ins and handling repairs quickly. Many residents describe the environment as peaceful, clean, and family-friendly.

However, a vocal minority report serious problems: broken plumbing and bathrooms, mold, pest infestations, noisy neighbors, towing disputes with poor communication, and unmet referral incentive promises. The gap between five-star and one-star experiences is sharp.

Praised for
  • helpful, responsive staff (Beatrice, Jessica, Joshua)
  • clean apartments and grounds
  • peaceful, family-friendly environment
  • quick maintenance response
Watch-outs
  • maintenance and plumbing failures
  • slow repair delays
  • unclear towing policies and poor communication
  • pest infestations
  • noise issues from neighbors
  • promised referral credits not honored
responsive-managementmaintenance-slowmaintenance-quicknoisy-neighborsquiet-communityfriendly-staffpest-problemsunexpected-fees
Best for: Families and individuals prioritizing attentive staff service and a calm setting.
Think twice if: Maintenance history concerns you: reviews mention plumbing failures, mold, pest issues, and slow repair timelines. Ask for maintenance response time specifics before signing.

What's working here

  • Staff known by name for quick, personal service
  • family-friendly, quiet environment
  • convenient to freeway and shopping

Read this before you tour

  • Beatrice (front office) repeatedly named for attentive service and smooth leasing
  • Jessica credited for helpful tours and move-in support
  • Joshua (maintenance) praised for responsiveness
  • Residents report bathroom and plumbing failures, mold smell, electrical outages
  • Unclear towing procedures and withheld referral incentives documented

What residents say

Luxury High-Rise Apartments
Staff service and unit cleanliness praised; maintenance failures and pest issues undermine luxury positioning.

Side by side with nearby options

  • Rated 4.4 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

Why this score

How We Score
Star rating 57
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

The numbers behind the score

5
204
4
0
3
3
2
3
1
31

Contact the property

Address
3500 S Riverside Dr, Fort Worth, TX 76119
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One bedroom apartmentsTwo bedroom apartments

As published by the business on its own website; not independently verified.

Enquire about Rio Apartments

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Rio Apartments. We only share your details with providers relevant to your request.

Questions we get asked

How quickly does maintenance respond?
Reviewers praise quick response, but others report delays on plumbing and bathroom repairs. Ask for their average repair time guarantee at move-in.
Is this a quiet community?
Some residents describe it as peaceful and family-friendly. Others report noise from neighbors at night and police presence. Experience varies by unit placement.

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Last updated 2026-08-13