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Riviera at West Village Apartments

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 158 Google reviews · How we rank ›

4.3(158) 76 composite score See reviews on Google ✓ Google-verified
Luxury
Riviera at West Village Apartments
Location
Oak Lawn, Dallas
Service
Luxury
Reviews
158
Ranking
#113 in Luxury
Best for
Young professionals and families prioritizing walkability and responsive management over new construction.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.

Our Review

Most residents find Riviera a standout for its West Village and Uptown location, spacious layouts, and especially its leasing and maintenance teams. Luke, Jessica, Wes, and Byron draw repeated praise for responsiveness and genuine care. Maintenance requests are handled promptly, and the property itself is clean and well-groomed.

One serious deposit dispute marred recent reviews, though most long-term residents report safety and quiet neighborhoods. Street noise on Lemmon Avenue and occasional package room inconvenience are noted drawbacks. Overall, the community appeals strongly to those prioritizing walkability and reliable service over a cutting-edge building.

Praised for
  • staff warmth and attentiveness
  • responsive maintenance and upkeep
  • unbeatable Uptown location
  • spacious well-maintained units
Watch-outs
  • deposit fraud and unresponsive staff in isolated case
  • street noise from Lemmon Avenue
  • inconvenient package room logistics
responsive-managementfriendly-staffclean-groundsmaintenance-quickquiet-communitysafe-neighborhood
Best for: Young professionals and families prioritizing walkability and responsive management over new construction.
Think twice if: One unresolved deposit dispute raises caution about third-party agents; verify direct leasing office involvement before committing funds. Street noise on Lemmon Avenue side may affect light sleepers.

What Reviewers Like

  • Uptown location within walking distance of restaurants and Katy Trail
  • staff known by name (Luke, Jessica, Wes, Byron) for genuine helpfulness
  • quick maintenance response and skilled upkeep team

What to Know Before You Tour

  • Luke Ryan (leasing manager) praised repeatedly for customer service and attentiveness
  • Jessica and Wess mentioned as standout leasing staff
  • Byron and Juan identified as maintenance team members for reliability
  • Maintenance requests handled efficiently according to multiple residents
  • Complex features parking garage, gym, package room (LuxorOne system), greenery management
  • Residents report 3+ years tenure, suggesting good retention
  • One deposit of $2,100 held without refund for over 3 months by third-party agent Daryl Kinston

What Stands Out

Luxury
Spacious layouts, granite countertops, well-maintained units praised; property slightly older but charming and well-kept; location in Uptown is core strength

Compare with Nearby Apartments

  • Rated 4.3 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

How We Scored It

How We Score
Star rating 49
Review volume 96
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating Breakdown

5
122
4
6
3
3
2
2
1
25

Location & Contact

Address
3530 Travis St, Dallas, TX 75204
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsOpen floor plansFireplacesWalk-in closetsGranite countertopsPet-friendly apartmentsOnline payment options

As published by the business on its own website; not independently verified.

Enquire about Riviera at West Village Apartments

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Frequently Asked Questions

Can I tour the property remotely before visiting?
Their website lists virtual tours and photo gallery as available options.
Is parking included, and what's the structure like?
The community features a large parking garage; deposit disputes with third-party agents suggest confirming parking terms directly with the main office.
How responsive is maintenance, and who handles repairs?
Multiple residents report maintenance team Byron and Juan handle work orders efficiently and promptly, with requests typically completed within days.

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Last updated 2026-09-16