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South 400

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 152 Google reviews · How we rank ›

4.0(152) 67 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury
South 400
Location
Bricktown, Fort Worth
Service
Luxury
Reviews
152
Ranking
#336 in Luxury
Best for
Professionals seeking a well-maintained unit and strong maintenance support.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-21.

Our Review

Joan and the maintenance team earn consistent praise for fast, thorough repairs and genuine care. Anna (Assistant Manager) leaves residents feeling heard and supported. Yet serious gaps appear in security: packages vanish from an unsecured mail room, garages and elevators fail, and homeless individuals access hallways while management makes no visible changes despite daily resident complaints.

The resort-style pool and fitness center are described as top-notch by some, though others report the gym dusty and dirty. Walls between units feel thin enough that noise carries. Multiple residents cite this luxury positioning as hollow when basic security and infrastructure falter for a year or more.

Praised for
  • maintenance staff responsiveness and skill
  • friendly and helpful management (Anna, Jorge)
  • clean amenities and upkeep
  • quick service on requests
Watch-outs
  • security and package theft
  • broken elevators and garage gates
  • cleanliness issues (pool, gym, hallways)
  • lack of management action on recurring problems
responsive-managementmaintenance-quickfriendly-staffclean-groundssecure-parking
Best for: Professionals seeking a well-maintained unit and strong maintenance support.
Think twice if: Security concerns (package theft, broken garage gates, unsecured mail room) and infrastructure failures (elevators, chargers) make this risky for those prioritizing safety or reliable building systems.

What Reviewers Like

  • Joan and maintenance team fix issues fast and explain solutions
  • Assistant Manager Anna known for professionalism and genuine resident care
  • resort amenities and in-unit laundry
  • responsive to service requests

What to Know Before You Tour

  • Joan (maintenance) handles most repairs, praised for speed and professionalism
  • Anna Lainez (Assistant Manager) praised for responsiveness and genuine care
  • AC replacement within service window during summer emergency
  • 30-minute response time on AC repair including filter replacement
  • Package mail room outside gates with no secure delivery protocol
  • Multiple elevator outages and garage gate failures reported
  • One of three electric car chargers functions; two offline
  • Security lapses: homeless individuals in hallways, broken garage access

What Stands Out

Luxury
Strong maintenance and staff culture undercut by ongoing security neglect (package theft, broken infrastructure) that residents say management has ignored for months.

Compare with Nearby Apartments

  • Rated 4 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

How We Scored It

How We Score
Star rating 32
Review volume 95
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating Breakdown

5
98
4
10
3
10
2
10
1
24

Location & Contact

Address
400 S Jennings St, Fort Worth, TX 76104
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
10:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Luxury apartments1 bedroom apartments2 bedroom apartmentsStudio apartmentsResort-style poolFitness centerDog parkPet-friendly spaces
Published prices
Studio (E1, 605 sq. ft.)
Starting @ $1,224
1 Bed (A4, 735 sq. ft.)
Starting @ $1,500
2 Bed (B2, 1084 sq. ft.)
Starting @ $1,825
1 Bed (The Bear Creek, 843 sq. ft.)
Starting at $1,663

Credentials claimed:Equal Housing Opportunity, Pet-friendly, Accessible, No-smoking

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How fast does maintenance respond?
Residents report Joan and the maintenance team arrive within 15-30 minutes on urgent requests like AC and clogged drains. They also explain repairs and teach minor fixes.
What are current lease rates?
Their website lists studios starting at $1,224, 1-bedroom from $1,500, and 2-bedroom from $1,825.
Is my package safe at the mail room?
Packages are left in an unsecured mail room outside the gates where residents report frequent theft and opening of packages. Secure delivery to the leasing office is not standard practice here.

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Last updated 2026-09-16