DFW Multifamily Property Directory
Menu
Start Your Search

South 400

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 145 Google reviews · How we rank ›

3.9(145) 69 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
South 400
Service
Luxury High-Rise Apartments
Reviews
145

What we found

Residents consistently praise the maintenance team, particularly Joan and Abraham, for fast repairs and genuine care. Staff like Anna and Katie at the leasing office earn high marks for responsiveness and kindness. The amenities-fitness center, pool, common areas-are regularly noted as clean and well-kept.

However, security gaps undermine the luxury appeal. Package theft runs rampant due to an unsecured mail room, parking garage gates frequently malfunction, and maintenance visits sometimes occur without warning, creating safety concerns for solo residents. Management has not addressed these recurring complaints despite repeated reports.

Praised for
  • responsive maintenance staff (Joan, Abraham)
  • professional and helpful leasing team (Anna, Katie, Ashley)
  • well-maintained amenities and grounds
  • clean, safe, convenient community
Watch-outs
  • package theft and unprotected mail room
  • security vulnerabilities (broken gates, elevator/garage outages)
  • maintenance communication delays and lack of notice
  • inconsistent property upkeep despite luxury positioning
responsive-managementmaintenance-quickfriendly-staffclean-groundsmodern-amenitiessecure-parkingunexpected-fees
Best for: Residents seeking responsive maintenance and friendly staff who prioritize security and package safety.
Think twice if: Package theft is frequent and security gaps (broken gates, unsecured mail room) are longstanding; management has not resolved them.

What's working here

  • Quick and professional maintenance response
  • Engaged, helpful leasing staff
  • Clean, well-maintained common areas and pool
  • Maintenance team goes above and beyond

Read this before you tour

  • Joan and Abraham (maintenance team) respond to AC and repair requests within 30 minutes, including filter replacement
  • Anna Lainez (Assistant Manager), Katie, and Ashley (leasing staff) noted for professionalism and responsiveness
  • Move-in experience reported as problematic; maintenance entries not always announced in advance
  • Electric car chargers: only 1 of 3 functional
  • Package mail room located outside gates with no package signing or ID requirement

What residents say

Luxury High-Rise Apartments
Staff professionalism and fast maintenance sustain the luxury experience, but security lapses (theft, broken infrastructure) contradict premium positioning.

Side by side with nearby options

  • Rated 3.9 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

Why this score

How We Score
Star rating 27
Review volume 94
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

The numbers behind the score

5
90
4
10
3
10
2
11
1
24

Contact the property

Address
400 S Jennings St, Fort Worth, TX 76104
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Enquire about South 400

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to South 400. We only share your details with providers relevant to your request.

Questions we get asked

How quickly does maintenance respond?
Residents report 30-minute response times for urgent requests like AC repairs, with staff handling multiple issues per visit.
Is package delivery secure?
Packages are placed in an unsecured mail room outside the gates; residents report frequent theft and opened deliveries.
Will maintenance staff notify me before entering my apartment?
Recent complaints indicate that advance notice is not always given; residents have reported unexpected entries during service requests.

Similar apartment complexes nearby

Broadway Chapter
82

Broadway Chapter

4.7(92)✓ Google-verified

Residents consistently praise the leasing and maintenance teams for responsiveness and personal attention, naming Katie, Megan, Halie, and Izabella repeatedly for their helpfulness during move-in. Units are modern and spacious; the Bricktown location draws people to nearby dining and shops. One early complaint cited a rude leasing agent encounter, but recent reviews over several months show steady five-star feedback, suggesting improved or more consistent staff performance. Monthly events and community focus stand out as differentiators. Pricing comes up favorably compared to nearby complexes. Maintenance is described as dedicated and easy to reach.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile
Siddons Place Apartments
58

Siddons Place Apartments

3.8(26)✓ Google-verified

Siddons Place offers affordable Fort Worth apartments with attentive staff and decent unit sizes, but pest control and amenity maintenance are recurring concerns. Long-term residents describe it as livable despite pool closures and deteriorating play areas; newer tenants should budget for pest management and verify utility billing before signing.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile
The Phoenix
77

The Phoenix

4.5(72)✓ Google-verifiedPublishes prices

Moving into The Phoenix feels supported from day one. Residents consistently name staff by name-Kimberlee, Allison, Kimberly, Trey, Aaron, Erin-for genuine attention that makes new arrivals feel at home. Maintenance completes requests within 24 hours during weekdays; grounds stay spotless. The one-block layout feels tight-knit, and downtown views and proximity to restaurants, transit, and freeways draw long-term residents who stay on renewal. Guest parking is tight and towing is a real risk; a few homeless individuals hang around the neighborhood (not a safety issue, but worth knowing). Despite these edges, the staff's authenticity and the property's cleanliness and location outweigh the friction.

Luxury High-Rise ApartmentsAffordable & Income Restricted Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-13