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Stella Apartments Uptown

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 108 Google reviews · How we rank ›

3.3(108) 56 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
Stella Apartments Uptown
Service
Luxury High-Rise Apartments
Reviews
108

What we found

Stella divides sharply along two timelines. Residents praising the community highlight exceptional staff-Ashley Polley and Lauren in particular-plus an excellent location in State Thomas, well-kept amenities, and responsive maintenance. However, a substantial group reports a sharp decline after management changes, with unresolved flooding in the underground parking (sometimes three times per lease), non-functional elevators for months, persistent mold and humidity, overflowing trash, and what they describe as management inaction followed by pressure to remove negative reviews.

Praised for
  • Staff responsiveness and personal attention (Ashley Polley, Lauren)
  • Prime Uptown location with walkability to restaurants and parks
  • Well-maintained amenities (rooftop, pool, dog park, exercise room)
  • Quick maintenance request response
Watch-outs
  • Parking garage flooding and insufficient parking spots
  • Elevator outages lasting months
  • Mold and humidity control issues
  • Trash room overflow and hallway odors
  • Predatory towing practices and unclear policies
  • Poor management communication in crisis situations
responsive-managementunresponsive-officemaintenance-slowclean-groundsmodern-amenitiesfriendly-staffsecure-parkingpest-problems
Best for: Young professionals or newcomers to Dallas seeking a walkable, amenity-rich location with strong staff support.
Think twice if: Consider another complex if underground parking reliability and elevator uptime are non-negotiable, or if you require transparency on towing policies and pest management.

What's working here

  • Prime walkable Uptown location in State Thomas
  • Highly praised leasing staff (especially Ashley Polley)
  • Rooftop lounge and pet-friendly dog park
  • Quick maintenance response

Read this before you tour

  • Ashley Polley: leasing agent repeatedly praised for going beyond standard assistance, helping with applications on-site, and welcoming new tenants
  • Lauren: community manager noted for responsiveness in some reviews and blamed for mismanagement and inaction in others
  • Jason: mentioned as responsive staff member
  • Underground parking: flooded three times during some tenancies; insufficient marked spots and predatory towing by multiple vendors
  • Elevators: non-functional for 3-4 months consecutively in one resident's account
  • Mold: first-floor units reported humidity above 74%, condensation, and mold in closets; building management inconsistent in identifying root cause
  • Trash rooms: described as overflowing to ceiling, contributing to hallway odors and pest complaints
  • Rooftop: consistently praised for views and community use

What residents say

Luxury High-Rise Apartments
Marketed as luxury but underdelivers on essential upkeep; standout staff offset serious building system failures (flooding, elevators, mold, trash) for many residents.

Side by side with nearby options

  • Rated 3.3 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

Why this score

How We Score
Star rating 0
Review volume 88
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

The numbers behind the score

5
52
4
8
3
4
2
3
1
41

Contact the property

Address
2112 Boll St, Dallas, TX 75204

Last verified 2026-08-13

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bed/1 bath apartmentsGuided toursSelf-guided toursVirtual tours

As published by the business on its own website; not independently verified.

Enquire about Stella Apartments Uptown

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Questions we get asked

Is the property pet-friendly?
Yes; reviewers mention a well-regarded dog park and describe the complex as pet-friendly, though some report dogs urinating in hallways without timely cleanup.
How is parking at Stella?
Underground parking floods frequently and is undersupplied; multiple towing companies patrol the property, creating confusion over policies and resulting in unexpected tows. Ask management to clarify towing rules before signing.
What amenities does Stella offer?
Pool, rooftop lounge with views, exercise room, grill areas, dog park, and a courtyard. Reviewers consistently praise the rooftop and dog park.

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Residents consistently praise the staff's responsiveness and professionalism, with multiple reviewers naming managers like Vic Gardner, Jessica, Chelsea, and Jennifer as standouts who go beyond expectations. The maintenance team earns particular recognition for handling repairs quickly and correctly on the first attempt. The location in Uptown offers easy walking access to shops and restaurants, and the community feels clean and well-maintained. Reviewers cite the courtyard design, tree-lined streets providing shade, and pools as physical highlights. Long-term residents report strong continuity in service quality, suggesting stable management practices.

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Manchester State Thomas offers luxury finishes and an Uptown Dallas location, but residents report wildly inconsistent experiences tied directly to staffing changes. Some praise maintenance supervisors Angel and Juan for same-day fixes and daily updates; others describe months-long waits, work orders marked complete when unfixed, and emergency calls ignored. The core problem is systematic: residents routinely bypass management and hire contractors themselves because management blames budget limits and disputes accountability. Water damage, mold, AC failures causing $600-800 monthly utility bills, green pools, and broken security gates recur despite the high rent ($4,000-5,000 monthly). A contractor vehicle hit a resident's car during an uncontrolled roof project; billing errors have overcharged by thousands; crime incidents including sexual assault are documented. Newer hires like Frida and River (leasing) and select maintenance staff earn consistent praise, yet the office denies responsibility and, per one reviewer, requested review deletion. The property's condition and responsiveness depend heavily on which staff member you reach. The neighborhood itself draws consistent approval: residents praise the location, restaurants, and parks. But for the price and complexity of this property, management accountability is the deal-breaker for most who leave.

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The Marquis of State Thomas
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Residents consistently praise the walkable Uptown location and the responsiveness of maintenance staff, with many describing the community as safe and welcoming. However, recent complaints signal a sharp decline since management changed: elevators remain down for weeks, fire alarms malfunction during rain, fruit fly infestations persist, and residents report leasing staff becoming unreachable. Older residents note the property once hosted community events; those have vanished along with consistent communication and amenity upkeep. Staff like Joshua, Bradley, Kannin, and Allie are named repeatedly for genuine care and accommodation. The grounds and pool remain attractive. Yet the shift in property management has eroded resident confidence. Long-term residents specifically lament loss of the sense of community that once justified the premium price.

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Last updated 2026-08-13