Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-08-13.
Most tenants praise the location in Uptown Dallas, the courtyards, and especially the responsiveness of staff and maintenance. Maintenance team members like Cooper resolve issues within an hour; office staff including Jessica, Chelsea, and Vic Gardner are named repeatedly for professionalism and kindness.
However, one detailed complaint raises serious concerns: security lapses including vehicle break-ins and robberies with no visible cameras, narrow garage spaces causing damage, an outdated payment system that blocks tenants and charges 10% NSF fees, forced in-person rent payment at retail stores, and smart home tech installations and restrictions imposed without tenant consent.
Last verified 2026-09-16
As listed on Google.
As published by the business on its own website; not independently verified.
No individual reviews available to assess resident experience or satisfaction. The property claims premium amenities including smart home technology, pool, fitness center, dog park, and EV charging in a walkable Uptown location near Klyde Warren Park and the Arts District.
Stella divides sharply along two timelines. Residents praising the community highlight exceptional staff-Ashley Polley and Lauren in particular-plus an excellent location in State Thomas, well-kept amenities, and responsive maintenance. However, a substantial group reports a sharp decline after management changes, with unresolved flooding in the underground parking (sometimes three times per lease), non-functional elevators for months, persistent mold and humidity, overflowing trash, and what they describe as management inaction followed by pressure to remove negative reviews.
Residents consistently praise the walkable Uptown location and the responsiveness of maintenance staff, with many describing the community as safe and welcoming. However, recent complaints signal a sharp decline since management changed: elevators remain down for weeks, fire alarms malfunction during rain, fruit fly infestations persist, and residents report leasing staff becoming unreachable. Older residents note the property once hosted community events; those have vanished along with consistent communication and amenity upkeep. Staff like Joshua, Bradley, Kannin, and Allie are named repeatedly for genuine care and accommodation. The grounds and pool remain attractive. Yet the shift in property management has eroded resident confidence. Long-term residents specifically lament loss of the sense of community that once justified the premium price.
Last updated 2026-09-16