DFW Multifamily Property Directory
Menu
Start Your Search Call

Strata Apartments Knox Henderson

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 99 Google reviews · How we rank ›

3.4(99) 54 composite score See reviews on Google ✓ Google-verified
Garden Style (1-4 stories)Luxury
Strata Apartments Knox Henderson
Location
Knox / Henderson, Dallas
Services
Garden Style (1-4 stories), Luxury
Reviews
99
Ranking
#139 in Garden Style (1-4 stories)
Best for
Tenants prioritizing amenities and location over security and management responsiveness.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Residents experience sharp splits: some praise fast maintenance and helpful leasing staff, but the majority cite repeated car break-ins, ineffectual security, and management indifference to safety complaints. Valet trash, charged monthly, rarely arrives; amenities close without notice; gates and elevators fail regularly. A few named staff (Kaylie, Bryce, Chelby, Sundae, Carlos, maintenance) earn individual recognition, yet office-wide communication remains inconsistent and slow.

A prospective tenant should expect nice grounds and a good neighborhood feel, yet persistent garage security failures and an unresponsive management layer create chronic frustration. The complex's own claims of upgraded security and on-site guards do not match resident experience over the past year or more.

Praised for
  • prompt maintenance staff
  • responsive leasing agents (when engaged)
  • nice amenities (pool, dog park)
  • good location
  • communicative management (in select cases)
Watch-outs
  • car break-ins are persistent and unaddressed
  • security presence and camera systems ineffective
  • management unresponsive to safety concerns
  • valet trash service unreliable and not optional
  • cockroach infestations reported
  • amenities frequently unavailable
  • gates and elevators frequently broken
  • package theft
  • leasing staff give inconsistent information
  • renewal pricing aggressive compared to market
maintenance-quickresponsive-managementunresponsive-officepest-problemssafe-neighborhoodoutdated-unitsunexpected-feesfriendly-staffquiet-communityresort-style-poolmodern-amenities
Best for: Tenants prioritizing amenities and location over security and management responsiveness.
Think twice if: Don't park vehicles here if car security is a priority; gates break often and management rarely responds to safety concerns or maintenance delays.

What Reviewers Like

  • Quick maintenance response
  • Named leasing staff who handle transfers smoothly
  • Pool, dog park, quiet grounds
  • Knox-Henderson location

What to Know Before You Tour

  • Kaylie, Melina Brito (Manager), Bryce, Chelby, Sundae, Rebeca, Mayely, and Carlos (maintenance) named in reviews
  • Valet trash charged at $35 per month but service is unreliable
  • Amenity fee of $20 per month; sky deck frequently closed
  • Garage rent cited as $3,000 per month in one case
  • Car break-ins reported 3+ times by multiple residents; 6-8 vehicles hit in single incidents
  • Gates and elevators fail frequently with no notice
  • Cameras described as 'always broken' by residents
  • Security guards claimed on-site but not seen by residents

What Stands Out

Garden Style (1-4 stories)
Pool and dog park praised, but gates/elevators fail frequently; grounds quiet and nice overall.
Luxury
Not clearly supported by reviews; marketed as mid-range; renewal pricing aggressive vs. market.

Compare with Nearby Apartments

  • Rated 3.4 against a 3.94 average across the 182 garden style (1-4 stories) businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How We Scored It

How We Score
Star rating 0
Review volume 87
Review recency 95
Review sentiment 40
Profile completeness 100
Verification 30

Rating Breakdown

5
55
4
3
3
3
2
7
1
31

Location & Contact

Address
5050 Capitol Ave, Dallas, TX 75206
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
10:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Apartments for Rent

As published by the business on its own website; not independently verified.

Enquire about Strata Apartments Knox Henderson

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to Strata Apartments Knox Henderson. We only share your details with providers relevant to your request.

Frequently Asked Questions

Are valet trash and amenities included in rent?
No. Valet trash costs $35 per month extra, though residents report it does not always arrive. Amenities (pool, sky deck) cost $20 per month but are frequently closed or unavailable.
Is the garage secure?
Multiple residents report car break-ins occurring regularly, sometimes 3+ times per vehicle. Management acknowledges cameras and on-site security but residents say neither are functional or visible.
How fast is maintenance?
Maintenance staff respond and complete requests promptly according to several recent reviews; Carlos is named specifically for responsiveness.

Similar apartment complexes nearby

Bennett Place Apartments
50

Bennett Place Apartments

3.1(19)✓ Google-verified

Residents report a sharp divide: some praise staff members like Natalia and Vicki for responsiveness and helpfulness, but far more complain of unresolved maintenance crises, notably weeks without air conditioning in Texas heat. The complex shows its age with 1990s appliances and broken gates, while the Old East Dallas location brings both convenience to Downtown and the Medical District and exposure to neighborhood crime that reviewers cite as a serious safety issue.

Luxury
View profile
Bentley Apartments
48 low data

Bentley Apartments

5.0(11)✓ Google-verified

All 11 reviews are five-star. Tenants praise Valerie (owner/manager), Steve, and Rocky Champions for professionalism and hands-on care. Units are furnished, gated, and positioned near restaurants in a safe Knox-Henderson area.

Luxury
View profile
Nuvo Park Place
64

Nuvo Park Place

4.1(63)✓ Google-verifiedPublishes prices

Most residents praise Nuvo Park Place for its walkable Knox-Henderson location, clean grounds, and a leasing team that responds quickly to requests. Marilyn and Victoria earn particular mention for their helpfulness. However, one resident documented severe move-in problems: a dirty unit with roaches, water damage from the AC, mold, and billing confusion that persisted weeks into their lease. Management initially dismissed complaints as unreported despite photos and emails. Regular visitors and longer-term residents report good maintenance response, though one noted a motorcycle theft from inside the gated lot and a past break-in attempt. The divide is sharp: 71% of reviews are five stars, but the one detailed one-star account raises real questions about unit preparation and management responsiveness during crises.

Luxury
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-16