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The Ace Apartment

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 219 Google reviews · How we rank ›

3.8(219) 64 composite score See reviews on Google ✓ Google-verified
Affordable & Income Restricted HousingGarden Style & Suburban CommunitiesLuxury High-Rise Apartments
The Ace Apartment
Services
Affordable & Income Restricted Housing, Garden Style & Suburban Communities, Luxury High-Rise Apartments
Reviews
219

What we found

Close to bus stops and a six-minute walk from the train station. Renovated units feature quartz counters and stainless steel appliances. However, recurring complaints center on management responsiveness, AC failures, maintenance delays that take weeks, and leasing staff who contradict themselves or dismiss tenant concerns. Security deposit returns have required court intervention; some residents report pest and water damage going unaddressed.

Recent shift: Management appears to have turned over (per one review), but complaints about leasing staff rudeness and maintenance delays persist across recent reviews. One tenant noted a positive follow-up call from a staff member named George, suggesting some responsiveness to feedback, though too late to salvage that lease prospect.

Praised for
  • walkable location near transit
  • renovated units with quality finishes
  • professional individual staff members
  • pet-friendly amenities
Watch-outs
  • poor AC maintenance and control
  • unresponsive management to work orders
  • security deposit disputes
  • inconsistent and rude leasing staff
  • maintenance issues (mold, roaches, leaks)
  • bait-and-switch specials
responsive-managementmaintenance-slowunresponsive-officeunexpected-feesfriendly-staffpest-problems
Best for: renters prioritizing walkable location over management consistency
Think twice if: maintenance issues and leasing office communication are top concerns for you

What's working here

  • near bus stops and train station
  • renovated finishes in some units
  • pet park and gated community

Read this before you tour

  • Staff member KyRen praised for professional manner
  • Leasing agent behavior varies widely between staff
  • AC control system residents cannot adjust independently
  • Security deposit of $300 required court order for return
  • Work orders reportedly take weeks to resolve
  • One tenant reported apartment reaching 92 degrees indoors

What residents say

Affordable & Income Restricted Housing
Location near transit appeals to budget-conscious renters, but maintenance neglect and leasing inconsistency deter those with housing vouchers.
Garden Style & Suburban Communities
Pet park and common spaces exist but cleanliness is inconsistent; one resident noted poor conditions requiring multiple requests for cleanup.
Luxury High-Rise Apartments
Website claims upscale finishes, but reviews reveal AC failures, pest issues, mold, and water damage that undermine premium positioning.

Side by side with nearby options

  • Rated 3.8 against a 3.91 average across the 223 affordable & income restricted housing businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

Why this score

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

The numbers behind the score

5
139
4
11
3
6
2
5
1
58

Contact the property

Address
8175 Meadow Rd, Dallas, TX 75231
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
09:00-17:30
Tuesday
09:00-17:30
Wednesday
09:00-17:30
Thursday
09:00-17:30
Friday
09:00-17:30
Saturday
10:00-14:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Spacious FloorplansNatural LightVinyl Plank FlooringWhite Quartz CountertopsStainless Steel AppliancesUpgraded LightingAssigned/Reserved ParkingOnsite Laundry Facility

As published by the business on its own website; not independently verified.

Enquire about The Ace Apartment

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to The Ace Apartment. We only share your details with providers relevant to your request.

Questions we get asked

Is this property near public transportation?
Yes. Bus stops are within walking distance and the train station is about 6 minutes on foot, per recent reviews.
What should I know about the AC system?
Tenants report the AC is on a central control system you cannot adjust independently. Some have experienced AC failures and excessive heat indoors. Request AC status in writing before signing your lease.
How long do maintenance requests typically take?
Multiple reviews report waiting weeks for work orders to be addressed. One veteran tenant reported repeated failed AC repair visits with no resolution.

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Last updated 2026-08-13