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The Adelphi

Updated 2026-09-16 · 4,370 reviewed · 1,017 listed · Scored from 181 Google reviews · How we rank ›

3.7(181) 61 composite score See reviews on Google ✓ Google-verified
Luxury
The Adelphi
Location
Design District, Dallas
Service
Luxury
Reviews
181
Ranking
#480 in Luxury
Best for
Residents already placed who value staff attention over quick issue resolution.

Core details are sourced from this business's Google Business Profile (checked 2026-09-16). Website-sourced details were fetched 2026-09-16.

Our Review

Staff like Trenton and Maria draw consistent praise for going out of their way to help residents and handle problems quickly, and recent management has brought community events and better upkeep. But the building struggles with responsiveness: maintenance drags on despite repeated calls, AC units fail to cool properly, hallways have trash and water damage, and noise from short-term rentals disrupts sleep. The leasing office is a sore point-applications sit unapproved for weeks, screening errors have led to mistaken eviction claims, and disability accommodation requests have been handled dismissively rather than professionally.

For long-term residents who connect with the right staff members, The Adelphi feels like a tight community in a walkable Design District location. But prospective tenants should expect friction getting in the door, and once inside, be prepared to follow up hard on maintenance issues and noise complaints.

Praised for
  • friendly and proactive staff (Trenton, Maria)
  • responsive maintenance (under newer management)
  • spacious units and good location
  • community events and resident engagement
Watch-outs
  • maintenance response slow despite documentation
  • AC and leak issues unresolved
  • excessive noise from residents and short-term rentals
  • poor disability accommodation handling
  • leasing office communication failures
  • application fee disputes and screening errors
  • common area cleanliness issues
responsive-managementpoor-communicationmaintenance-slownoisy-neighborsfriendly-staffunresponsive-office
Best for: Residents already placed who value staff attention over quick issue resolution.
Think twice if: Maintenance problems take weeks to fix; leasing process is disorganized; short-term rentals and noise are ongoing complaints.

What Reviewers Like

  • standout front-office and property management staff
  • Design District walkability to restaurants and cafés
  • newer management team emphasis on cleanliness and events

What to Know Before You Tour

  • Trenton and Maria named repeatedly for going above and beyond (packages, problem-solving, accessibility)
  • AC failures reaching 80+ degrees indoors reported multiple times
  • Mold found in HVAC systems
  • Elevator outages noted
  • Short-term rental/Airbnb operation on-site
  • Brandon (maintenance) praised for direct delivery service
  • Chris and Tristan (leasing) noted as standout hires
  • Move-in gift card promised in lease but not delivered to at least one resident

What Stands Out

Luxury
Praised for Design District location and newer management focus on cleanliness; criticized for maintenance delays, AC failures, and noise from short-term rentals.

Compare with Nearby Apartments

  • Rated 3.7 against a 3.85 average across the 883 luxury businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

How We Scored It

How We Score
Star rating 14
Review volume 98
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Rating Breakdown

5
109
4
14
3
3
2
8
1
47

Location & Contact

Address
1900 Hi Line Dr, Dallas, TX 75207
Open in Google Maps

Last verified 2026-09-16

Leasing Office Hours

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-15:00
Sunday
Closed

As listed on Google.

Amenities & Property Details

Services listed
Pet-friendly apartmentsFitness centerResort style poolDog play area

As published by the business on its own website; not independently verified.

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Frequently Asked Questions

How fast does maintenance respond?
Under newer management, some requests are addressed by the next day, but multiple reviews report maintenance taking weeks or requiring repeated follow-ups.
Is there a pet-friendly policy?
Yes, the business lists pet-friendly apartments and a dog play area on its website.
What is the application process timeline?
Several reviews report extended delays: one applicant waited 9 days without approval or denial; another waited several weeks after approval without receiving a lease to sign.

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Last updated 2026-09-16