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The Adelphi

Updated 2026-08-13 · 4,321 reviewed · 600 listed · Scored from 180 Google reviews · How we rank ›

3.7(180) 62 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Apartments
The Adelphi
Service
Luxury High-Rise Apartments
Reviews
180

What we found

Residents praise the front-office team, especially Trenton and Maria, and report quick maintenance response once issues are submitted. The Design District location and spacious apartments draw families and long-term residents. However, a significant group reports serious problems: broken elevators, unresolved mold, disability-accommodation requests dismissed, and leasing-process delays that span weeks. Several applicants describe miscommunication with the third-party screening company and unanswered calls.

Management appears split between staff who genuinely engage (maintenance, property management, concierge) and a leasing office that struggles under workload or coordination. One reviewer flagged suspicious patterns in five-star reviews. The building itself has ongoing maintenance and infrastructure issues that exceed what staff can quickly resolve.

Praised for
  • Responsive maintenance staff
  • Exceptional front-office team (Trenton, Maria)
  • Modern, spacious units
  • Prime Design District location
Watch-outs
  • Elevator and building failures
  • Disability accommodation mishandled
  • Poor leasing office communication
  • Third-party screening errors and data mishandling
  • Maintenance problems not resolved
responsive-managementpoor-communicationmaintenance-slowmaintenance-quickfriendly-staffunresponsive-officemodern-amenitiesoutdated-units
Best for: Residents who value attentive property management and neighborhood walkability over rapid issue resolution.
Think twice if: Leasing delays, elevator failures, and unresolved maintenance issues are common pain points; applicants should confirm communication and screening timelines in writing.

What's working here

  • Trenton and Maria: staff who solve problems and build community
  • Responsive maintenance (typically next-day resolution)
  • Spacious, modern units and excellent walkable neighborhood

Read this before you tour

  • Trenton praised by name across multiple reviews for leasing and ongoing problem-solving
  • Maria Torres (property manager) and Brandon (package handling) noted for going above-and-beyond service
  • Maintenance team typically resolves requests by next day
  • Mold in HVAC units reported but not remediated
  • Elevator breakdowns leaving single-elevator operation
  • Applicants spent 4-9 weeks in leasing limbo after approval
  • One resident never received move-in gift card promised in lease contract

What residents say

Luxury High-Rise Apartments
Strong individual staff performance offset by building systems failures and leasing-office communication gaps.

Side by side with nearby options

  • Rated 3.7 against a 3.98 average across the 516 luxury high-rise apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

Why this score

How We Score
Star rating 15
Review volume 98
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
109
4
14
3
3
2
7
1
47

Contact the property

Address
1900 Hi Line Dr, Dallas, TX 75207
Open in Google Maps

Last verified 2026-08-13

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-15:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Pet-friendly apartmentsFitness centerResort style poolDog play area

As published by the business on its own website; not independently verified.

Enquire about The Adelphi

Your enquiry goes to the DFW Multifamily Property Directory team, who will pass it to The Adelphi. We only share your details with providers relevant to your request.

Questions we get asked

What amenities does The Adelphi offer?
Pet-friendly apartments, fitness center, resort-style pool, and dog play area.
How long does the leasing process take?
Recent applicants report 4-9 weeks from approval to signed lease, with communication delays common.
Is maintenance responsive?
Most requests are addressed by the next day, though building-level issues (elevators, HVAC mold) have not been quickly resolved.

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Last updated 2026-08-13